Dustin Hostetler
Moore
Summary
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
25
25
years of professional experience
Work History
Team Leader
Hobby Lobby Warehouse
08.2016 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Service Technician
Terminix Pest Control
05.2010 - 08.2016
- Explained findings to customers and outlined service options.
- Routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Enhanced client satisfaction by providing timely and effective pest control solutions tailored to their specific needs.
Retail Department Manager
Office Depot Inc
07.2004 - 05.2010
- Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Led meetings with store management to discuss goals, challenges faced within the department as well as successful tactics to be implemented across the organization.
- Ensured compliance with company policies, procedures, and safety standards throughout all aspects of department operation.
- Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
Front End Manager
Beachlers IGA
08.2000 - 07.2004
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Rose State College
Midwest City, OklahomaSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Overseeing daily activities
- Daily workflow improvement
- Leading team meetings
- Safety
- Safety processes and procedures
- Evaluating employee work
Timeline
Team Leader
Hobby Lobby Warehouse
08.2016 - Current
Service Technician
Terminix Pest Control
05.2010 - 08.2016
Retail Department Manager
Office Depot Inc
07.2004 - 05.2010
Front End Manager
Beachlers IGA
08.2000 - 07.2004
High School Diploma -
Rose State College
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