Dustin Howe
Bethel,ME
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Experienced Workforce Analyst over multiple
Overview
25
25
years of professional experience
Work History
Manager - Workforce Management
Accolade, Inc.
Seattle, WA
09.2022 - Current
- Built forecasting process and team from ground up.
- Led a group of 7 WFM planning analysts.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Highest quarterly employee satisfaction group in the company.
Senior Workforce Analyst
OpenText
Lewiston, ME
12.2018 - 09.2022
- Led a team of 4 WFM analysts.
- Collaborated with senior and department leaders to develop and implement workforce plans.
- Assured forecasting & scheduling accuracy across multiple platforms and business groups.
Workforce Management Analyst
Carbonite, Inc.
Lewiston, ME
03.2014 - 12.2018
- Determined appropriate schedules and made proactive adjustments to meet coverage and service objectives.
- Responsible for short & long-term forecasting across multiple business lines.
- Managed WFM relationship with BPO provider.
- Won company award for forecasting excellent (1% variance) in 2018.
Human Resources Manager
Grover Gundrilling, Inc.
Norway, ME
01.2000 - 07.2013
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
Education
High School Diploma -
Telstar High School
Bethel, ME06-1992
Skills
- Workforce Management
- Staff Development
- Operations Management
- Strategic Planning
- Employee engagement
Timeline
Manager - Workforce Management
Accolade, Inc.
09.2022 - Current
Senior Workforce Analyst
OpenText
12.2018 - 09.2022
Workforce Management Analyst
Carbonite, Inc.
03.2014 - 12.2018
Human Resources Manager
Grover Gundrilling, Inc.
01.2000 - 07.2013
High School Diploma -
Telstar High School
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