Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Store Manager
Dollar General
07.2017 - 10.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Inbound Stower
Amazon
03.2017 - 07.2018
Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
Improved warehouse organization by accurately stowing inbound items in designated locations.
Ensured accurate inventory counts by diligently scanning and recording all incoming products.
Separated damaged items from functional ones before placing on shelves.
Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
Case Manager
Tranzact Insurance Solutions
11.2015 - 03.2017
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.