Dustin Jacobs
Palm Coast
Summary
HVAC Service Technician with expertise in troubleshooting and maintaining systems for peak performance. Proven track record in enhancing customer satisfaction and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Service Technician
Swift Brothers Heating And Air
Saint Augustine
02.2025 - 11.2025
- Conducted routine maintenance on HVAC units to ensure optimal performance.
- Repaired and replaced defective components in heating and cooling systems.
- Assisted in troubleshooting and repairing heating and cooling equipment.
- Maintained accurate records of service calls and repairs performed.
- Resolved customer complaints regarding installation or service issues promptly.
- Collaborated with sales teams, providing technical expertise for HVAC product sales.
Service Technician
AC Designs
Saint Augustine
06.2022 - 01.2025
- Assisted in troubleshooting and repairing heating and cooling equipment.
- Maintained accurate records of service calls and repairs performed.
- Conducted routine maintenance on HVAC units to ensure optimal performance.
- Collaborated with team members to complete projects efficiently and safely.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
Service Technician
Advanced Air And Heat
Palm Coast
02.2019 - 05.2022
- Assisted in troubleshooting and repairing heating and cooling equipment.
- Maintained accurate records of service calls and repairs performed.
- Conducted routine maintenance on HVAC units to ensure optimal performance.
- Collaborated with team members to complete projects efficiently and safely.
- Used hand tools and diagnostic equipment to perform repairs accurately.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
Education
HVAC Certification and EPA Certified - HVAC
First Coast Technical College
St. Augustine FL02-2019
Associate of Arts -
St. Johns River State College
06-2008
High School Diploma -
Riverside Military Academy
Gainesville, GA06-2000
Skills
- HVAC troubleshooting
- Equipment maintenance
- System repairs
- Record keeping
- Product knowledge
- Customer service
Timeline
Service Technician
Swift Brothers Heating And Air
02.2025 - 11.2025
Service Technician
AC Designs
06.2022 - 01.2025
Service Technician
Advanced Air And Heat
02.2019 - 05.2022
HVAC Certification and EPA Certified - HVAC
First Coast Technical College
Associate of Arts -
St. Johns River State College
High School Diploma -
Riverside Military Academy