Dustin Johnson
IDAHO FALLS,Idaho
Summary
Dedicated and hardworking with 7 years of customer service experience in the plumbing industry. Proficient with problem solving and time management, along with working and leading small teams of 2-6 individuals. Dedicated to public service currently working in a jail facility capable of housing over 500 inmates as a Detention Deputy. Primary duties include maintaining the safety and security of staff, visitors, inmates and jail facility. Detail oriented and professional while dealing with inmates and general public. Capable of working in high stress environment and dealing with emergencies.
Overview
8
8
years of professional experience
Work History
Detention Deputy
Bonneville County Sheriff's Office
Bonneville County Idaho
02.2023 - Current
- Maintain inmate, and facility security by conducting thorough cell inspections and monitoring daily activities.
- Prepare reports to document incidents and violations.
- Maintain a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Conduct physical searches of prisoners and premises in search of weapons and contraband.
- Inspecting jail conditions and taking action to rectify problems in order to meet state and federal regulations for health and safety.
- Write daily reports and maintain logs of inmate activities and behaviors.
- Assist with th intake and release of inmates.
- Processing of inmates through appropriate identification and documentation processes as part of facility booking procedures, along with taking photographs, and fingerprints.
- Aid in swift emergency response situations through regular training exercises and adherence to established jail, state and federal procedures.
- Mitigation of potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
Plumber
Holeshot Plumbing
Idaho Falls, ID
06.2016 - 02.2023
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Education
No Degree - Construction Management
Brigham Young University - Idaho
Rexburg, IDPlumbing Apprenticeship Program - Plumbing Apprenticeship
College of Western Idaho
Nampa, IDHigh School Diploma -
Hillcrest High School
Idaho Falls, ID06.2016
Skills
- Teamwork Abilities
- Organizational Skills
- Communication
- Problem Solving
- Decision Making
- Active Listening
- Attention to Detail
- Professionalism
- First Aid and CPR
- Adaptability and Flexibility
- Conflict Resolution
- Time Management
Timeline
Detention Deputy
Bonneville County Sheriff's Office
02.2023 - Current
Plumber
Holeshot Plumbing
06.2016 - 02.2023
No Degree - Construction Management
Brigham Young University - Idaho
Plumbing Apprenticeship Program - Plumbing Apprenticeship
College of Western Idaho
High School Diploma -
Hillcrest High School