Dustin Jones
Santa Cruz,CA
Overview
12
12
years of professional experience
Work History
Overlook Shuttle Driver
Santa Cruz City
Santa Cruz, CA
12.2022 - Current
- Transported customers to and from Location.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
- Drove Number-passenger shuttle bus to and from terminal.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided information about area attractions and facility amenities.
- Transported hazardous materials and oversized shipments without incident.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Helped passengers with luggage, collected fares and politely answered questions.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
Security Guard
The Red Room
1003 Cedar St, Santa Cruz CA 95060
03.2018 - 10.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols every night to spot and investigate concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Reported irregularities such as fire and safety hazards to maintenance.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Identified violators and escorted departing personnel to guard against theft of property.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Participated in staff meetings, special events and professional development activities.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Maintenance Engineer
Santa Cruz County Office Of Education
01.2006 - 01.2017
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed general building upkeep, painting, and normal machine maintenance.
- Developed process improvements to increase reliability and equipment performance.
- Diagnosed and resolved machine operation variations and equipment problems.
- Organized and directed maintenance shutdowns and startups.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Actualized strategic plans and managed equipment, lifecycles and processes.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Worked with colleagues on special projects such as meeting set-ups and security.
Education
Basic
Cabrillo College
Aptos, CA06.2000
Skills
- Equipment Inspection
- Parking Understanding
- Management Procedures
- Area Knowledge
- Fuel Logs
- Route Planning
- Adjusting Routes
- Customer Relations Skills
- Pickup and Drop-Off Scheduling
- Basic Repair Procedures
- Guest Relations
- Vehicle Maintenance and Repair
- Passenger Interaction
- Emergency Repair
- Passenger Assistance
- Mobility Support
- Preventive Maintenance
- Two-Way Radio Operation
- Rule Enforcement
- Shuttle Cleaning
- Mileage and Service Logs
- Belongings Stowing
- Traffic Law Compliance
- Delivery Management
- Maintain Passenger Safety
- Keep Order on the Bus
- Emergency Exit Door Operation
- Fluent in English
- Licensing Requirements
- Standard Transmission
- Insurance Requirements
- Safe Driving Practices
- Stocking and Replenishing
- Ability to Lift 50 Pounds
- Monitor Traffic
- Clean Bus Interiors
- Transportation Logs
- Log Book Maintenance
- Accident Reports
- School Crossing Regulations
- Dispatch Collaboration
- Strong Working Relationships
- Exterior Washing and Polishing
- Trained in First Aid
- Auto and Engine Repair
- Local and Long Distance Driving
- Student Behavior Management
- Valid Vehicle Insurance and Registration
- Safety
Timeline
Overlook Shuttle Driver
Santa Cruz City
12.2022 - Current
Security Guard
The Red Room
03.2018 - 10.2018
Maintenance Engineer
Santa Cruz County Office Of Education
01.2006 - 01.2017
Basic
Cabrillo College