Overview
Work History
Education
Skills
Timeline
Generic

Dustin Jones

Santa Cruz,CA

Overview

12
12
years of professional experience

Work History

Overlook Shuttle Driver

Santa Cruz City
12.2022 - Current
  • Transported customers to and from Location.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean and neat shuttle for passenger comfort.
  • Drove Number-passenger shuttle bus to and from terminal.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Provided information about area attractions and facility amenities.
  • Transported hazardous materials and oversized shipments without incident.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.

Security Guard

The Red Room
03.2018 - 10.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Completed full building and grounds patrols every night to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Participated in staff meetings, special events and professional development activities.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.

Maintenance Engineer

Santa Cruz County Office Of Education
01.2006 - 01.2017
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Performed general building upkeep, painting, and normal machine maintenance.
  • Developed process improvements to increase reliability and equipment performance.
  • Diagnosed and resolved machine operation variations and equipment problems.
  • Organized and directed maintenance shutdowns and startups.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Actualized strategic plans and managed equipment, lifecycles and processes.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Worked with colleagues on special projects such as meeting set-ups and security.

Education

Basic

Cabrillo College
Aptos, CA
06.2000

Skills

  • Equipment Inspection
  • Parking Understanding
  • Management Procedures
  • Area Knowledge
  • Fuel Logs
  • Route Planning
  • Adjusting Routes
  • Customer Relations Skills
  • Pickup and Drop-Off Scheduling
  • Basic Repair Procedures
  • Guest Relations
  • Vehicle Maintenance and Repair
  • Passenger Interaction
  • Emergency Repair
  • Passenger Assistance
  • Mobility Support
  • Preventive Maintenance
  • Two-Way Radio Operation
  • Rule Enforcement
  • Shuttle Cleaning
  • Mileage and Service Logs
  • Belongings Stowing
  • Traffic Law Compliance
  • Delivery Management
  • Maintain Passenger Safety
  • Keep Order on the Bus
  • Emergency Exit Door Operation
  • Fluent in English
  • Licensing Requirements
  • Standard Transmission
  • Insurance Requirements
  • Safe Driving Practices
  • Stocking and Replenishing
  • Ability to Lift 50 Pounds
  • Monitor Traffic
  • Clean Bus Interiors
  • Transportation Logs
  • Log Book Maintenance
  • Accident Reports
  • School Crossing Regulations
  • Dispatch Collaboration
  • Strong Working Relationships
  • Exterior Washing and Polishing
  • Trained in First Aid
  • Auto and Engine Repair
  • Local and Long Distance Driving
  • Student Behavior Management
  • Valid Vehicle Insurance and Registration
  • Safety

Timeline

Overlook Shuttle Driver

Santa Cruz City
12.2022 - Current

Security Guard

The Red Room
03.2018 - 10.2018

Maintenance Engineer

Santa Cruz County Office Of Education
01.2006 - 01.2017

Basic

Cabrillo College

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Dustin Jones