Summary
Overview
Work History
Education
Skills
Timeline
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Dustin Kaiser

Grand Blanc

Summary

Accomplished leader with a proven track record at Vehicle City Motors LLC, adept in strategic visioning and operational excellence. Spearheaded initiatives that significantly enhanced profitability and market share, demonstrating exceptional skills in inspirational leadership and contract negotiation. Cultivated robust client relationships, driving sustainable business growth and fostering a culture of success and innovation.

Overview

7
7
years of professional experience

Work History

General Manager

Vehicle City Motors LLC
04.2018 - 07.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Crush Express CEO

Self Employed Services
02.2022 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

Education

Bachelor of Science - Business Management

University of Michigan
Ann Arbor, MI
02-2011

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Executive presence
  • Succession planning
  • Sustainable business models
  • Inspirational leadership
  • Contract negotiation
  • Client relationship building
  • Leadership and people development
  • Operations management
  • Solution innovation

Timeline

Crush Express CEO

Self Employed Services
02.2022 - Current

General Manager

Vehicle City Motors LLC
04.2018 - 07.2022

Bachelor of Science - Business Management

University of Michigan
Dustin Kaiser