Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Keanu

Kapolei,HI

Summary

Versatile and achievement-oriented professional with a strong background in transportation and maintenance, notably as a Bus Operator with Oahu Transit Services. As a Trolley Driver I was Promoted To Line Captain within 6 months of being employed there which was the fastest in the company history it usually took a year to achieve also held the most hours in a pay period which was 120 hrs. in overtime actually i still hold that record. I was in charge of 21 drivers throughout my day. Excelled in safe driving and effective conflict resolution, enhancing passenger satisfaction and safety. Demonstrated heavy equipment operation proficiency, contributing to operational improvements and a commendable safety record I have great leadership skills am team oriented.

Professional construction worker ready to contribute to projects with high standards and results-driven mindset. Extensive experience in supporting with tasks and maintaining safe work conditions. Reliable team player with strong problem-solving skills and adaptability to changing job requirements. able to lift up to 95 lbs. consistently as needed.

Overview

6
6
years of professional experience

Work History

Roofer Laborer

Akamai Roofing Inc.
02.2024 - 03.2024
  • Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
  • Supported team leaders in the successful completion of complex roofing projects, showcasing adaptability and problem-solving skills.
  • Assisted in the accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.
  • Enhanced overall job quality by adhering to safety standards and implementing best practices for roofing installation.

Groundsman Helper

H.T.M. Contractors
11.2022 - 01.2023
  • Maintained clean and organized work environment for efficient operations and hazard reduction.
  • Assisted in the removal of hazardous trees to ensure public safety and minimize property damage.
  • Operated various tools and equipment for proper grounds maintenance, such as mowers, trimmers, and blowers, chainsaws.
  • Assisted with the training of new hires in proper grounds maintenance techniques, fostering a knowledgeable and skilled team.
  • Safely transported plants, materials, and equipment between job sites using company vehicles or trailers.
  • Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
  • Supported arborists with tree care tasks including pruning, planting, and fertilization procedures.
  • Implemented sustainable landscaping practices to promote environmental conservation efforts.
  • Completed light repair jobs on tools or equipment promptly minimizes downtime during peak seasons.

Bus Operator

Oahu Transit Services
11.2019 - 08.2021
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Maintained full understanding of local roads and traffic patterns.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Worked different route every day based on changing passenger locations and destinations.
  • Transported customers to and from [Location].
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Conducted pre-trip inspections of bus for safe operation.

Trolley Driver

E Noa Tours
01.2018 - 01.2020
  • Contributed to increased company revenue by selling tickets onboard the trolley while maintaining accurate financial records.
  • Consistently met or exceeded performance targets related to on-time arrivals, customer service ratings, and safety record.
  • Assisted passengers with accessibility needs, ensuring a smooth boarding and exiting process for all individuals.
  • Participated in ongoing professional development opportunities to stay current on industry best practices for safe and efficient trolley operation.
  • Managed challenging situations professionally, such as resolving conflicts between passengers or addressing disruptive behavior calmly and effectively.
  • Coordinated with local businesses and attractions to offer special promotions for trolley passengers, driving increased ridership and contributing to the economic growth of the community.
  • Ensured safety of passengers with strict adherence to traffic rules and regulations during trolley operation.
  • Fostered positive working relationships with colleagues across departments, facilitating effective collaboration on projects when necessary.
  • Collaborated with fellow drivers and management to identify areas for operational improvement, resulting in enhanced performance metrics.
  • Completed thorough pre-trip inspections of the trolley vehicle, identifying potential issues before they escalated into larger problems.
  • Increased ridership by effectively promoting the trolley service to potential passengers at various community events.
  • Handled emergency situations with a calm demeanor, directing passengers to follow appropriate safety protocols and coordinating with first responders as needed.
  • Facilitated open communication channels with dispatchers, promptly reporting any incidents or maintenance concerns that arose during shifts.
  • Maintained punctual service by adhering to established schedules, minimizing delays on routes.
  • Reduced wait times for passengers through efficient boarding processes that prioritized speed without sacrificing safety measures.
  • Received numerous commendations from both passengers and supervisors for outstanding customer service skills and professionalism on the job.
  • Delivered informative commentary about local points of interest along the route, enhancing passenger enjoyment and overall satisfaction ratings.
  • Enhanced passenger experience by providing exceptional customer service and maintaining a clean and comfortable trolley environment.
  • Provided accurate route information and efficiently navigated through city streets, optimizing travel time for passengers.
  • Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
  • Supported eco-friendly initiatives by operating the trolley in an energy-efficient manner, reducing fuel consumption where possible.

Education

GED -

Windward School For Adults
730 Iliaina St. Kailua,HI. 967634
06-1999

Skills

    read a tape measure

    hard worker

    punctual

    team oriented

    goal oriented

    able to work alone

    worked with concrete for years

    knows how to tie rebar

    knowledgeable with power tools and use

Timeline

Roofer Laborer

Akamai Roofing Inc.
02.2024 - 03.2024

Groundsman Helper

H.T.M. Contractors
11.2022 - 01.2023

Bus Operator

Oahu Transit Services
11.2019 - 08.2021

Trolley Driver

E Noa Tours
01.2018 - 01.2020

GED -

Windward School For Adults
Dustin Keanu