Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Passion
References
Timeline
Generic

Dustin Keller

Denver,CO

Summary

Results-driven District Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in operational management, team leadership, and financial analysis. Excel at communication, strategic planning, and problem-solving to achieve goals and improve store performance across the district.

Overview

14
14
years of professional experience
1
1
Certification

Work History

District Manager

GNC - General Nutrition Center
Denver, CO
07.2023 - 07.2024
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Coached, developed and motivated team to achieve revenue goals.
  • Established ambitious goals for employees to promote achievement and surpass business targets.

Store Manager

GNC - General Nutrition Center
Tucson, AZ
07.2014 - 07.2023
  • Developed strategies to maximize sales and profitability.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Formed and sustained strategic relationships with clients.

Shift Lead Supervisor

Austino's Patisserie
Monterey, CA
08.2012 - 05.2014
  • Trained new hires on job duties, safety protocols, and company policies and procedures.
  • Monitored quality of product output to ensure it met customer specifications.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Maintained accurate inventory records of products used during shifts.
  • Ensured all daily operations were in compliance with safety standards and regulations.
  • Resolved customer complaints efficiently by providing timely solutions or escalating the issue as needed.
  • Managed employee breaks and lunches according to established guidelines while maintaining production goals.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.

Registration Assistant

Cabrillo College
Aptos, CA
08.2010 - 06.2012
  • Maintained accurate records of all registrations received for future reference.
  • Performed data entry of customer information into computerized database systems.
  • Answered incoming calls from customers related to registration issues or questions.
  • Verified customer information in order to ensure accuracy of data entry into the system.
  • Organized filing system for easy retrieval of customer records when needed.
  • Oversaw photocopiers, scanners and computers and instructed patrons in proper use.

Education

Bachelor of Science - Kinesiology

California State University, Monterey Bay
Seaside, CA
06-2014

Associate of Arts - Liberal Arts And General Studies

Cabrillo College
Aptos, CA
06-2012

Skills

  • Revenue Generation
  • Budget Management
  • Strategic Planning
  • Compliance Monitoring
  • Leadership Development
  • Operations Improvements
  • Attention to Detail
  • Sales Reporting
  • Business and Operations Analysis
  • Goal Setting and Performance Metrics
  • Group Presentations
  • Staff Management
  • Training and coaching
  • Performance Oversight
  • Sales management
  • Productivity Improvements
  • Team Leadership
  • Action Plans
  • Policy Enforcement
  • Recruiting and Hiring
  • Team Development
  • Decision-Making
  • Technology proficiency

Affiliations

  • Love hiking, biking, swimming, and the outdoors.
  • Traveling, going to museums, and exploring new cultures.

Certification

  • Certified Personal Trainer - American College of Sports Medicine (ACSM) - Issued 2014
  • AED CPR Certified - American Red Cross - Issued 2014
  • Certified SCUBA Diver - NAUI - Issued 2014

Work Passion

  • Passion for sales by making and achieving goals.
  • Extremely competitive and strive to be #1.
  • Excel at coaching, training, motivating, and guiding employees and clients to be successful at what they do.
  • Satisfying to have clients come back and tell me that I helped them reach their goals.

References

References available upon request.

Timeline

District Manager

GNC - General Nutrition Center
07.2023 - 07.2024

Store Manager

GNC - General Nutrition Center
07.2014 - 07.2023

Shift Lead Supervisor

Austino's Patisserie
08.2012 - 05.2014

Registration Assistant

Cabrillo College
08.2010 - 06.2012

Bachelor of Science - Kinesiology

California State University, Monterey Bay

Associate of Arts - Liberal Arts And General Studies

Cabrillo College

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Dustin Keller