Dustin Kelly
Denver,CO
Summary
Driven by a passion for technology and excellence, I've honed my skills in system monitoring and configuration management at Ping Identity. My achievements include optimizing cloud infrastructure for cost savings and enhancing system availability, showcasing my technical prowess and problem-solving capabilities. My collaborative approach and dedication to security best practices have been pivotal in driving project success.
Overview
6
6
years of professional experience
Work History
Site Reliability Engineer
Ping Identity
Denver, CO
04.2022 - Current
- Performed root cause analysis of production incidents and provided recommendations for improvement.
- Provided technical guidance on the design, implementation, and maintenance of cloud infrastructure.
- Monitored systems performance using various metrics such as latency, throughput, availability.
- Ensured high availability and scalability of applications across multiple environments.
- Optimized existing infrastructure components for cost savings while ensuring compliance requirements.
Cloud Support Engineer
Ping Identity
Denver, CO
10.2020 - 04.2022
- Troubleshot complex problems with cloud computing systems and networks.
- Created scripts to automate processes within the cloud environment.
- Performed maintenance tasks such as patching and system upgrades on AWS.
- Provided guidance on how to optimize resources used by customers in their cloud deployments.
Technical Support Engineer
Ping Identity
Denver, CO
11.2018 - 10.2020
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
Education
Bachelor of Science - Electrical Engineering
Florida State University
Tallahassee, FL12-2010
Skills
- System monitoring
- Configuration management
- Security best practices
- Network troubleshooting
- Continuous integration
- Kubernetes operation
Timeline
Site Reliability Engineer
Ping Identity
04.2022 - Current
Cloud Support Engineer
Ping Identity
10.2020 - 04.2022
Technical Support Engineer
Ping Identity
11.2018 - 10.2020
Bachelor of Science - Electrical Engineering
Florida State University
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