Summary
Overview
Work History
Education
Skills
Certification
Timeline
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DUSTIN LEO

Sr. IT Project Manager
Gilbert,AZ

Summary

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. With more than 10 years working as a Project Manager for companies in the Financial sector. Determined and experienced in team oversight, budgeting and implementing effective processes and procedures. Ready to provide strong technical direction and strategy development to Agile and DevOps teams across development unit. Highly technical experience in Azure cloud engineering , DevOps pipeline creation and cloud design. Expert knowledge of both PCI and SOX controls with 3 years experience in security design.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

IT SR Project Manager

American Airlines, Revenue Accounting IT
Tempe, AZ
05.2016 - Current
  • Created a team environment built on trust and transparency that focuses on learning and growing together
  • Maintaining strong relationships with our business partners and many other teams within AA
  • Currently executing a vision to move Revenue accounting off the mainframe to Azure cloud by 2023
  • Current system is monolithic, and we are moving to a microservices approach
  • Current system is based on flat file and we moving to a streaming
  • Ensure that the team feels safe to allow them to be passionate and creative so that the best solution may be found
  • Team currently has two focus development days and one day for training per week this way the they focus on what matters to them
  • Created a new coaching platform that focuses on team development
  • Currently working with AA leadership to implement the platform and help teams become higher preforming
  • Personal learning journey - over the last few years I have focused on Azure cloud engineering, Python, UML design, Azure data pipelines design, system design and creative meeting styles; so that I may better support the team
  • Personal trait – ability to ingest feedback so that it can be broken down into actionable items that can be executed
  • Create and present bi-weekly status updates to senior leadership and key stakeholders on OKRs
  • Managing all security and PCI issues for finance/cargo organization
  • Working with internal and external auditors to ensure all applications meet security and PCI compliance
  • Create a repeatable process for PCI audit so that the process can be more proactive Key Accomplishments
  • Delivered on all items requested by our business partners
  • Using key metrics to drive process changes to help with team performance
  • Team is self-sufficient and self forming
  • Help to onboard several teams to Kanban
  • Can take on User Stories to help support the team
  • Built out all cloud infrastructure for the team
  • Built out all CI/CD pipelines for the team and other teams
  • For the last 3 years completed all PCI audits without any issues
  • As well as onboarded three new applications this year
  • Build out a training process to help assist teams move from storming to preforming in a quick and efficient manner
  • Using lessons learned from “The Five Dysfunctions of a Team”
  • Setup a cyber guild for our organization and running monthly meetings to educate and to bring awareness to cyber issues.

IT SR Project Manager

SKILL STORM
Tempe, AZ
07.2014 - 05.2016
  • Manages project risks, issues, changes, and actions
  • Create and effectively manage all project budgets within a 0% variance parameter
  • Present weekly status updates to senior management
  • Ey Accomplishments
  • Led a large program with over twenty groups involved; the project was to create one repository for all do not call participants
  • Was able to redirect and relaunch the program, update all the project documents, create a new budget, and push it through finance
  • Able to get all architects/Dev leads/business leaders to design and commit to their solutions and begin their work
  • Ey Accomplishments
  • The project was to automate shut down and auto restart of all middleware servers for monthly patching – Short-term contact
  • Worked with twenty-plus teams for three months to have the teams update their codes and integrate this new feature
  • Ey Accomplishments
  • Managed three projects throughout the year that were on a budget and on time
  • Created a new website for the document management team
  • Loan number masking required by a new regulation
  • Security enhancement for loan numbers to be sent to all outside vendors
  • Automated credit disclosure printing function
  • A security enhancement
  • To ensure that the homeowner’s data could not be sent to the incorrect borrower
  • Assisting with moving all physical servers to virtual and updated to Windows server 2012 migration
  • Divestiture projects in charge of impacted applications update, data packaging, data transfer, and applications closeout

Manager

GREEN TREE
Tempe, AZ
07.2013 - 07.2014
  • Hired, mentored, and coached a team of fifteen employees
  • The team functions were user acceptance testing, system monitoring, reporting, technical support, and Product Owners
  • Ensure proper business and functional requirements where met, defined project scope/vision, developed timelines, scheduled deliverables, assigned tasks, and managed employees
  • Analyzed processes and procedures, identified areas of improvement, and implemented solutions plans
  • Presented weekly status updates to executive management
  • Created user-acceptance testing policies and permanent test scripts
  • Key Accomplishments
  • Created and managed a PMO
  • Working with key senior managers to assist the business in transiting to Agile
  • Reducing the amount of system rollback by working directly with the vendor software to ensure continuity between systems
  • Reduced vendor deployment rollbacks by creating UAT policy and procedures
  • A 75% reduction was able to be met.

Project Manager

Bank of America
Tempe, AZ
03.2010 - 07.2014
  • Gathered business and functional requirements, defined project scope, developed timelines, schedule deliverables, assigned tasks, and managed employees
  • Analyzed processes and procedures, identified areas of improvement, and implement solutions
  • Used new technology to improve business processes and meet regulation needs
  • Compiled and maintained master project plans and led small-scale project efforts
  • Communicated and presented weekly status updates to executive management
  • Collaborated with Developers and Business Analysts to determine requirements and develop, test, and deploy solutions
  • Performed system tests to ensure proper implementation
  • Key Accomplishments
  • Led three large-scale projects
  • Planned, coordinated, and supervised all aspects of each project, ensuring completion while managing the triple constraint
  • Assisted in designing, developing, and executing the National Mortgage Settlement First Lien Modification Program, affecting more than 3 million homeowners in bankruptcy
  • Implemented the federal Hardest Hit Fund loan program, aimed at homeowners in states affected most by the housing and economic downturns
  • Launched a complex loan modification program on time, saving millions in Department of Justice fines.

Education

Master of Business Administration - Project Management

ASHFORD UNIVERSITY

Skills

Project Scheduling

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Certification

Project Management Professional Certification with Project Management Institute (in progress)

Timeline

IT SR Project Manager

American Airlines, Revenue Accounting IT
05.2016 - Current

IT SR Project Manager

SKILL STORM
07.2014 - 05.2016

Manager

GREEN TREE
07.2013 - 07.2014

Project Manager

Bank of America
03.2010 - 07.2014

Master of Business Administration - Project Management

ASHFORD UNIVERSITY

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DUSTIN LEOSr. IT Project Manager