Dustin Lively
Staffordsville,KY
Summary
Proactive Senior Agency Analytics & Compensation Specialist with extensive experience in data analysis, compensation strategy development, and performance management. Successfully implemented new software tools and streamlined operational processes, enhancing efficiency and team performance. Strong skills in compensation communication, budget planning, and collaboration with executive leadership.
Overview
16
16
years of professional experience
Work History
Senior Agency Analytics & Compensation Specialist
Encova Mutual Insurance Group
03.2015 - Current
- Provided expert guidance on compensation-related matters to managers during recruitment, promotion, or reassignment processes.
- Analyzed data from internal sources and external benchmarks to continually assess the effectiveness of current compensation strategies.
- Implemented new software tools for more efficient tracking of agency bonuses and benefits packages.
- Assisted with administration of bonuses, cash incentives for home offices and executive programs.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies, and internal systems to help companies update antiquated or ineffective approaches.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Participated in industry conferences and workshops to stay current on best practices in the field of compensation management and bring innovative ideas back to the organization.
- Administered performance-based incentive and bonus plans, encouraging agency excellence.
- Worked with data team to ensure accurate reporting of key data fields.
- Participated in company-wide budget planning
- Developed tools to accommodate yearly budget planning.
- Helped manage agency relationship from the compensation side.
- Integral part in key systems upgrades to improve digital footprint.
- Helped to provide team members with data this was critical to perfoming their job duties.
Regional Manager
Goodwill Industries of Kanawha Valley
02.2009 - 08.2014
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for multiple locations.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Improved talent recruitment processes by enhancing job descriptions and streamlining interview procedures.
- Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Science - Management
Marshall University
Huntington, WV05.2010
Skills
- Employee Relations
- Budget Planning
- Data analysis proficiency
- Compensation Communication
- Variable Pay Programs
- Total Rewards Management
- Compensation Policy Review
- Performance Management Integration
- Sales Incentive Plans
- Incentive Program Design
- Job Evaluation Analysis
- Compensation strategy development
- Collaboration and Teamwork
- Strategic Thinking
- Verbal and written communication
- Written and oral communication
- Relationship Building
- Staff Support
- Analytical mindset
- Business intelligence tools
- Project management experience
- Compensation plan development
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- Goal Setting
- Professionalism
- Interpersonal Communication
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Compliance Reporting
- Professional Demeanor
- Problem-solving aptitude
- Staff evaluations
- Analytical Skills
- Compensation analysis
Timeline
Senior Agency Analytics & Compensation Specialist
Encova Mutual Insurance Group
03.2015 - Current
Regional Manager
Goodwill Industries of Kanawha Valley
02.2009 - 08.2014
Bachelor of Science - Management
Marshall University
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