DUSTIN L. OEHLER
Cayce,SC
Summary
Results-driven Vice President of Operations with over 20 years of experience in driving operational excellence and strategic growth across diverse industries. Proven track record of leading high-performance teams, streamlining processes, and implementing innovative solutions to enhance productivity and profitability. Skilled in leveraging data analytics to inform decision-making and optimize resource allocation, resulting in significant cost reductions and improved service delivery. Exceptional leadership abilities, fostering collaboration across departments while cultivating a culture of accountability and continuous improvement. Committed to aligning operational strategies with organizational goals to achieve sustainable growth and competitive advantage. Ready to leverage comprehensive experience and a strategic vision to elevate operational capabilities and drive success in a forward-thinking organization.
Overview
14
14
years of professional experience
Work History
Principal Owner
Dustin Oehler Consulting
12.2010 - Current
- I analyzed business needs to identify strategic improvements, which resulted in boosted profit margins and reduced costs for the organization. This included formulating robust fiscal policies, educating stakeholders on cash flow management, and guiding effective reinvestment strategies. Additionally, I instructed clients in QuickBooks to support their business plan development. My efforts extended to developing turnaround plans for underperforming companies, where I achieved measurable results that significantly enhanced their performance and financial health.
Vice President of Operations
Distinctive Surfaces, LLC
08.2022 - Current
- In my current role, I successfully oversee daily operations across various departments, achieving significant efficiency and productivity improvements, including a 25% reduction in operational costs and a 40% enhancement in workflows through advanced technology integration. I managed a $6 million annual budget, ensuring it aligned with business objectives while fostering a results-oriented culture through Lean and Six Sigma frameworks. My strategic initiatives included establishing KPIs for operational effectiveness, negotiating contracts that boosted revenue by 20%, and collaborating closely with executive leadership on long-term strategies that aligned with the company's vision.
Area Director
Newberry Restaurant Group
07.2021 - 08.2022
- I developed and executed strategic business plans that achieved a 20% increase in market share while fostering strong relationships with key stakeholders and clients, which improved customer satisfaction and retention rates by 15%. By spearheading the implementation of new technologies and processes, I successfully streamlined operations, resulting in a 15% reduction in costs. Additionally, I mentored and trained regional managers to instill a culture of continuous improvement and professional development. My proactive approach to monitoring and analyzing key performance indicators (KPIs) ensured accountability and performance optimization, and my representation of the organization at industry conferences enhanced brand visibility and opened doors to potential business partnerships.
Area Director
Dunkin
12.2014 - 01.2021
- As Area Director at Dunkin' Brands in the Midlands of South Carolina, I employed progressive leadership strategies to stabilize the market and boost profitability. I provided vital HR guidance on issues such as hostile work environments and harassment, while also developing cross-sectional training programs focused on enhancing sales and guest service. My implementation of innovative business strategies successfully reversed negative financial trends, rebuilding customer confidence and driving positive sales growth. Additionally, I designed advanced training initiatives to elevate team skills and performance, thereby increasing employee engagement and productivity. My comprehensive approach not only resolved immediate financial challenges but also cultivated a culture of continuous improvement and customer-centricity throughout the organization.
Director of Operations
Newk's Eatery
12.2012 - 12.2014
- I successfully expanded the franchise from 1 to 10 units, significantly boosting operational efficiency and fostering growth. Alongside this, I co-authored a centralized prep kitchen model that enhanced scalability during our expansion efforts. My role involved implementing company policies that improved employee performance and streamlined review processes. Additionally, I directed marketing, HR, operations, and training initiatives, contributing to robust strategic planning. I also led $2 million projects, ensuring they were completed on time and with optimal resource utilization, further driving the organization's success.
Education
Master of Business Administration - Leading a Customer Focused Organization
Jones International University
01.2014
Master of Business Administration - Project Management
Jones International University
01.2010
Bachelor of Science - Hospitality Administration / Management
University of Phoenix
01.2008
Skills
- Development and implementation of strategies
- Strategic change management
- Cost analysis expertise
- Data-driven workforce analysis
- Analytical decision-making
- Cost management strategy
- Strategic business growth initiatives
- Data-driven performance analysis
Accomplishments
- Revenue Growth Initiative: Increased revenue by 20% annually by strategic market analysis and targeted growth initiatives.
- Reinvestment Initiatives Netting $6 million: Through investment spending to increase oil production.
- Cost reduction Achievement: Reduced operational cost by 15% annually with improved streamlined processes and lean management techniques.
- Infrastructure Design: Complete Training Department designed with a $2 mil operating budget, curriculum, and staffing requirements based on regional needs.
Timeline
Vice President of Operations
Distinctive Surfaces, LLC
08.2022 - Current
Area Director
Newberry Restaurant Group
07.2021 - 08.2022
Area Director
Dunkin
12.2014 - 01.2021
Director of Operations
Newk's Eatery
12.2012 - 12.2014
Principal Owner
Dustin Oehler Consulting
12.2010 - Current
Master of Business Administration - Project Management
Jones International University
Bachelor of Science - Hospitality Administration / Management
University of Phoenix
Master of Business Administration - Leading a Customer Focused Organization
Jones International University
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