Dustin Lyons
Salt Lake City,UT
Summary
Seven combined years of experience working for the Salt Lake City Public Library, Salt Lake County Library, and Utah State Library. 10 years of experience working for Fedex Express. I'm creative, ever evolving, and technologically literate. I possess strong critical thinking, customer service, time management, and organizational skills. I write clear, concise, and can convert complex forms into clear and readable text. I’m structured, focused, and get things done in a timely and efficient manner. I enjoy working with my hands, possess a strong attention to detail, am personable and a team player.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bookmobile Librarian
Utah State Library
11.2023 - 03.2024
- Working knowledge of Library Science: cataloging, collection development, reader's advisory
- Mobile Library Operations: Vehicle maintenance, possess a Class B CDL, and run logistics for route planning, stops, and times to better serve the communities
- Community Outreach: Visit schools and communities in order to promote reading and resources to underserved locations
- Technology literacy: Ability to use library management software and office software such as Google Suite and Microsoft 365.
Associate Librarian
Salt Lake City Public Library - Sprague Branch
01.2017 - 10.2023
- One of the head librarians tasked with running the Creative Lab: 3D printing, Virtual Reality, Music Software/Instruments, and other technological learning
- Sub-committee Leader for staff wellness, responsible for yearly events and initiatives
- Art Committee representative for the Sprague Library tasked with running artist outreach and exhibits
- Maintain, weed, and process graphic novel/manga collection
- Help library patrons with technology, catalog searching, and everything else they may request.
- Upheld a high level of customer service by addressing and resolving patron concerns or complaints.
Swing Courier/International Agent
FedEx Express
05.2011 - 09.2021
- Deliver and pick-up packages within the constraints of safety and time
- Audit international paperwork and packaging
- Maintain knowledge of I.A.T.A and DOT regulations
- Create and maintain lasting relations with customers and companies
- Operate forklift, dollies, handcarts, and drive all types of vehicles.
Education
Bachelors of Arts - English
University of Utah
Salt Lake City, UT12.2015
Skills
- Strong Technological Literacy
- Great oral and written communication skills
- Customer Service
- Independent & Resourceful
- Communication
- Leadership
- Organizational Skills
- Problem-solving skills
- Team Collaboration
- Reference Services
- Approachable
- Technical Support
Certification
Class B CDL License - Expires 4/6/2029
Nonviolent Crisis Intervention, 03/2022 - Present, Trained in de-escalation techniques in response to crisis situations.
Accomplishments
- FedEx Express 10 Years of Service, 01/2017 - 01/2022
- FedEx Express Bravo Zulu Award, 2016 - 2021
- Salt Lake City Public Library 5 Years of Outstanding Service, 05/2011 - 09/2021
- Achievements/Tasks
Timeline
Bookmobile Librarian
Utah State Library
11.2023 - 03.2024
Associate Librarian
Salt Lake City Public Library - Sprague Branch
01.2017 - 10.2023
Swing Courier/International Agent
FedEx Express
05.2011 - 09.2021
Bachelors of Arts - English
University of Utah
Class B CDL License - Expires 4/6/2029
Nonviolent Crisis Intervention, 03/2022 - Present, Trained in de-escalation techniques in response to crisis situations.
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