Dustin Mack
Gilbert,Arizona
Summary
A seasoned Chief Revenue Officer at RepCard, I excel in strategic planning and operational leadership, driving sales growth and profitability. My expertise in relationship building and innovative problem-solving has significantly enhanced company performance, achieving a notable increase in annual sales. Skilled in sales coaching and fostering high-performance teams, I am committed to achieving and surpassing business goals.
Overview
15
15
years of professional experience
Work History
Chief Revenue Officer
RepCard
Mesa, Arizona
07.2024 - Current
- Led strategic planning and execution to enhance profitability and company growth.
- Built relationships with key customers and partners to drive sales growth.
- Created pricing models to maximize profits while maintaining competitive edge.
- Hired, trained, and mentored staff members to maximize productivity.
- Provided strategic guidance on product positioning in order to differentiate offerings from competitors.
- Managed budgeting, forecasting, and reporting activities for all revenue streams on a monthly basis.
- Identified potential areas of improvement within existing processes or procedures.
- Spearheaded initiatives to optimize customer service operations and improve overall customer experience.
- Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
- Developed long-range plans for business growth, resulting in increase in annual sales.
VP of Human Development / Director of Sales
SunSolar Solutions
Peoria, AZ
08.2021 - 07.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Played a pivotal role in the development of corporate social responsibility programs, enhancing company reputation and fostering positive relationships with stakeholders.
- Hired and managed Number new managers to drive business growth.
- Cultivated company-wide culture of innovation and collaboration.
Director of Sales
Solgen
Orem, UT
02.2021 - 08.2021
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Managed team of sales representatives, providing guidance, coaching and support.
- Cultivated a culture of continuous learning within the department by promoting professional development opportunities for team members.
- Managed and motivated sales team to increase revenue Number% in Timeframe.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Owner/President of Sales
Solar Energy Providers
San Diego, CA
04.2018 - 02.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Sales Manager
Vivint
Salt Lake City, UT
02.2012 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Representative
Vivint
Salt Lake City, UT
03.2010 - 02.2012
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor Of Business Administration - Entrepreneurship
Utah Valley University
Orem, UT05.2014
Skills
- Organizational Development
- Corporate communications
- Strategic Planning
- Operational leadership
- Project Management
- Office Management
- Staff management
- Business planning
- Revenue Generation
- Growth planning
- Policy Development
- Schedule Management
- Scheduling
- People and culture
- Relationship and team building
- Employee motivation and performance
- Leadership and people development
- Mission and Vision
- Brand Management
- Sales growth
- Innovative and visionary
- Talent recruitment
- Systems organization
- Employee coaching
- Goal setting
- Relationships and bonding
- Creative problem-solving
- Sales and tangible training
- Sales technology
- Sales coaching
- Competitive intelligence
Education
Orem, UT
Contact
Phoenix , AZ 85043
Timeline
Chief Revenue Officer
RepCard
07.2024 - Current
VP of Human Development / Director of Sales
SunSolar Solutions
08.2021 - 07.2025
Director of Sales
Solgen
02.2021 - 08.2021
Owner/President of Sales
Solar Energy Providers
04.2018 - 02.2021
Sales Manager
Vivint
02.2012 - 04.2018
Sales Representative
Vivint
03.2010 - 02.2012
Bachelor Of Business Administration - Entrepreneurship
Utah Valley University
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