Dustin Manassa
Juneau,AK
Summary
Motivated, adaptable and goal oriented individual who is seeking to expand my career in the maritime industry. Passionate about delivering high quality customer experiences. Familiar with the demanding schedule associated with the tourism industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Captain
Juneau Tours and Whale Watching
Juneau, AK
07.2022 - Current
- Safely captain our fleet of eight whale watching vessels with 49 passenger capacity. Vessels up to 50’ in length, 31GRT, fitted with quad outboards or jet propulsion.
- Lead team of two deckhands, perform annual COI with USCG, document monthly drills and inspections. Assist mechanic with engine services and maintenance. Abide by Marine Mammal Protection Act, Whale Sense guidelines and Juneau Tourism Best Management Practices.
Personal Safety Specialist
3M Company
Florida & Alabama
01.2021 - 07.2022
- Effectively managed assigned territory. Provided appropriate training and sales support to customers and distributors. Continuous development of skills relative to the market, products, and applications.
- Helped users achieve PPE compliance in accordance with OSHA, NIOSH and NFPA guidelines. Worked with Industrial, Chemical and Food Manufacturers as well as the Military, Healthcare and Municipal Services.
Industrial Customer Specialist
3M Company
Alabama
03.2019 - 01.2021
- Managed a dynamic territory to drive growth with multiple divisions’ products. Supported distributors, key accounts and end user manufacturers. Represented our industrial abrasives, adhesives, specialty tapes and safety portfolios.
- Worked with production managers and process engineers to test solutions that would increase productivity, product quality and user experience.
Naturalist & Deckhand
Juneau Tours And Whale Watching
Juneau, AK
04.2018 - 10.2018
- Teach passengers about Southeast Alaska's marine environment, geography, glaciology, weather patterns and culture to explain how this unique ecosystem thrives.
- Perform crew duties; maintain working knowledge of vessel systems, safety requirements and procedures.
Adventure Tours Manager
Alaska Travel Adventures
Juneau, AK
05.2014 - 04.2018
- Participated as a member of the year-round leadership team. Oversaw all glacial river rafting, native glacial canoeing, glacial kayaking and sea kayaking operations. Managed 65 employees who guided up to 1,000 adventure tour guests per day. Monitored and maintained equipment for over 90 vehicles, watercraft and trailers. Prioritized tasks to accomplish goals efficiently.
- Lead international recruiting efforts for 200 seasonal employees. Organized employee arrival logistics and housing placement program.
- Demonstrated leadership. Developed tour presentations, training programs and manuals. Ensured high levels of safety for our guests. Maintained compliance regarding all local, state, federal laws and special use permits.
- Started as a sea kayak guide and was promoted to supervisor then Adventure Tours Manager within my first season.
Education
Bachelor of Science - Business Administration
University of Florida
Skills
Positive attitude, Attention to detail, Strong work ethic, Flexible schedule, Reliable, Trustworthy, Safety focused, Mechanically inclined, Calm under pressure
Certification
- USCG MMC: Master 50 ton, Near Coastal with assistance towing
- First Aid and CPR
- Endorsements processing on MMC: 100 ton NC upgrade, Able Seaman/Able Seafarer Deck, STCW Basic, RFPNW, PSCRB(Lifeboatman), VPDSD
Off-season work gaps
Traveled Abroad
- Oct 2023 - March 2024: Japan, Nepal, Madagascar, Kenya, Tanzania, Malawi, Zambia, Zimbabwe, Botswana, Turkey, Jordan, Qatar, India
- Oct 2022 - March 2023: New Zealand (Work Holiday Visa)
- Oct 2018 - March 2019: UK, Germany, Italy, Egypt, United Arab Emirates, Indonesia, Thailand, Cambodia, Vietnam, China and Costa Rica
Timeline
Captain
Juneau Tours and Whale Watching
07.2022 - Current
Personal Safety Specialist
3M Company
01.2021 - 07.2022
Industrial Customer Specialist
3M Company
03.2019 - 01.2021
Naturalist & Deckhand
Juneau Tours And Whale Watching
04.2018 - 10.2018
Adventure Tours Manager
Alaska Travel Adventures
05.2014 - 04.2018
Bachelor of Science - Business Administration
University of Florida