Hardworking Certified Peer Support with desire to take on new challenges. Strong work ethic, adaptability and willing to learn with great communication skills. Energetic and friendly with strong relationship-building skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Navigator 1
Community Bridges Inc.
Phoenix, AZ
12.2023 - Current
Developed and updated holistic individualized service plan for each client, covering health care, housing, financial, social support, vocational and educational and crisis prevention.
Delivered healthy living and disease management information to specific population groups.
Provided emergency room analysis for triage, admission or discharge.
Educated clients on resources and services available to them, such as housing, healthcare, mental health counseling, job training.
Provided emotional support during times of distress or transition.
Assisted in developing individualized action plans to assist with problem solving and goal setting.
Provided crisis intervention when needed.
Monitored client progress toward established goals while advocating on their behalf when necessary.
Facilitator
Cerbat Unit
Kingman, AZ
04.2023 - 07.2023
Encouraged participation and provided focus and guidance for discussions within group.
Encouraged members to develop mutual support networks outside of support groups.
Facilitated Daily sessions in community using designated curriculum.
Participated in conferences, trainings and meetings related to areas of assigned responsibility.
Sales Representative
Home Town Hero
Phoenix, AZ
02.2020 - 04.2021
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions through email and over phone to maximize customer service.
Learned and utilized soft and hard closing skills.
Education
GED -
Arizona Adult Education
Phoenix, AZ
2006
Skills
File and Record Keeping
Crisis Intervention
Decision Making
Patient Advocacy
Support Group Facilitation
Intervention Support
Team Collaboration
Coping Methods
Safety Protocols and Procedures
Certification
GCHH Pre-Release Mentorship Curriculum - 2023
Certified Peer Support Specialist, Star, Phoenix AZ - 2023
Business Operation Assistant 1 at Ministry of Attorney General and Legal AffairsBusiness Operation Assistant 1 at Ministry of Attorney General and Legal Affairs