Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dustin Mayfield/Rozkiewicz

Hannibal,NY

Summary

Proactive Operator with extensive experience in troubleshooting and timely equipment repairs. Improved workflow and product quality by identifying production bottlenecks and training new team members. Strong problem-solving skills and effective communication, contributing to a collaborative and efficient work environment.

Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.

Experienced with operating complex machinery and maintaining production efficiency. Utilizes technical expertise to troubleshoot and resolve equipment issues swiftly. Knowledge of safety protocols ensures secure and productive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operator

General Mills
07.2023 - 10.2024
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Provided on-the-job training to newly hired workers and team members.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Increased overall product quality through meticulous attention to detail during operation processes.

Customer Service

Walmart
01.2022 - 01.2023
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
  • Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
  • Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.

Hall Monitor /Unarmed Security Officer

Levering Regional Health Care
08.2020 - 01.2022
  • Provided assistance during lunch periods, ensuring smooth transitions between classes while maintaining order within the cafeteria setting.
  • Participated in ongoing professional development opportunities, continually refining skills to better serve the evolving needs of the school community.
  • Encouraged open dialogue among peers by mediating conflicts and redirecting negative behaviors toward more constructive outlets.
  • Supervised facility maintenance tasks guaranteeing clean well-maintained premises that met both internal standards as well as external regulations.

Education

High School Diploma -

Monroe City High School
Monroe City, MO

Skills

  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Troubleshooting
  • Machine Operation
  • Equipment Operation
  • Efficient multitasking
  • Effective Communication
  • Valid Driver's License

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Certification


  • CPR/AED Certification
  • OSHA Certified

Timeline

Operator

General Mills
07.2023 - 10.2024

Customer Service

Walmart
01.2022 - 01.2023

Hall Monitor /Unarmed Security Officer

Levering Regional Health Care
08.2020 - 01.2022

High School Diploma -

Monroe City High School
Dustin Mayfield/Rozkiewicz