Dustin McKnabb
Worthington,Ohio
Summary
Hardworking Field Service Technician with extensive expertise in preventive maintenance and repair on hydraulic fluid, reservoirs and piping. Efficient individual with 21 years of experience in petroleum supply, material handling, operations of large equipment, hazardous material, precious metals and weapons. Proficient at visual inspections, conditions and special handling requirements, including detailed documentation, certification and detail orientation.
Overview
21
21
years of professional experience
Work History
Project Manager
Conco
08.2010 - Current
- Oversaw on-site and off-site maintenance, repair and installation jobs.
- Calibrated devices to optimize performance and maintain longevity of equipment.
- Provided on-site services, installed new systems and escalated customer complaints.
- Diagnosed malfunctions to various tools, equipment and machinery components.
- Troubleshoots, repaired and maintained operational efficiencies in hydraulic, mechanical and electrical systems.
- Dismantled equipment to access, remove and replace defective parts to maintain operability.
- Fixed building systems and structural components.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Army Reserves
U.S. Army
07.2010 - 07.2011
Private First Class
U.S. Army
09.2004 - 06.2010
- Advancement in leadership skills
Education
Military Special Training - Combat Lifesaver Course, Drivers Training, Petroleum Supply Specialist
High School Diploma - undefined
Hamilton Township Schools
01.2001
Skills
- Documentation, reporting, proper certification
- Equipment oversight
- Quality assurance controls
- Military maintenance standards
- Attentive to detail
- Safety protocol knowledge
- Issue Resolution
- Technical Support
- Customer needs oriented
- Requirements gathering
- Team and management training
- Forklift Operator
Accomplishments
Successfully set up and grew 3 different service solution accounts.
Timeline
Project Manager
Conco
08.2010 - Current
Army Reserves
U.S. Army
07.2010 - 07.2011
Private First Class
U.S. Army
09.2004 - 06.2010
High School Diploma - undefined
Hamilton Township Schools
Military Special Training - Combat Lifesaver Course, Drivers Training, Petroleum Supply Specialist
Awards
Afghanistan Campaign Medal w/Campaign Star, Army Commendation Medal, Joint Meritorious Unit Award, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Iraq Campaign Medal w/Star, NATO Medal, Combat Action Badge, Honorable Discharge
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