Summary
Overview
Work History
Education
Skills
Utah Trans Pride-n-Joy inclusivity event planner
Additional Information
Work Availability
Quote
Interests
Work Preference
Timeline
Generic
Dustin Michels

Dustin Michels

Chicago,IL

Summary

Proven leader in operations management and team building, with a track record of optimizing workflow and enhancing financial reporting at H&M. Excelled in employee supervision, achieving significant improvements in productivity and customer service. Skilled in fraud prevention and inventory management, demonstrating a results-driven approach and effective communication.

Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Cash Office Manager

H&M Hennes & Mauritz
03.2022 - 08.2024
  • Produced monthly departmental headcount reports and analysis to compare actual budget and prior year results.
  • Oversaw liquidity and cash management operations.
  • Collaborated with corporate finance team members to support quarterly external reporting.
  • Identified gaps in market to spot opportunities to create value propositions.
  • Handled problematic customers and clients to assist employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Launched staff engagement, gender diversity and cultural programs.

Caregiver for Family Member

None
09.2018 - 03.2022

Assistant Mechanic

ACE Recycling & Disposal
11.2017 - 08.2018
  • Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
  • Promoted shop safety by cleaning work areas and removing hazardous materials.
  • Reduced hazards by maintaining safe and clean working environment for mechanics.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Read and followed technical documentation to complete accurate repairs.

Cashier Team Lead

Aeropostale
04.2015 - 10.2017
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Trained team members on cash register operation and cash handling.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Murray High School, Murray, UT, US
Murray, UT
06.2017

Skills

  • Operations Management
  • Employee Supervision
  • Workflow Optimization
  • Financial Reporting
  • Customer Service
  • Fraud prevention
  • Financial record keeping
  • Inventory Management
  • KPI Tracking
  • Department Oversight
  • Team building
  • Effective Communication

Utah Trans Pride-n-Joy inclusivity event planner

I was an assistant on this project so most of the workload included reaching out to interpreters, sourcing ramps for wheelchair accessibility, and promoting the event to reach as wide a variety of people as possible.

Additional Information

During my employment at H&M I was the head of inclusivity and diversity at my store. I was also in charge of leading our store community service program, Getting employees to volunteer at th local food bank, or at events such as SLC pride.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

" It's not embarrassing to ask questions, it's embarrassing to stay unknowledgeable"
Kari sommers

Interests

Reading

Drawing

Photography

Painting

Work Preference

Work Type

Part Time

Work Location

On-SiteRemote

Important To Me

Flexible work hoursHealthcare benefits

Timeline

Cash Office Manager

H&M Hennes & Mauritz
03.2022 - 08.2024

Caregiver for Family Member

None
09.2018 - 03.2022

Assistant Mechanic

ACE Recycling & Disposal
11.2017 - 08.2018

Cashier Team Lead

Aeropostale
04.2015 - 10.2017

High School Diploma -

Murray High School, Murray, UT, US
Dustin Michels