Dustin Owen
Fort Smith,AR
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible Delivery driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level delivery driver position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Seasonal Worker
UPS
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Group Coordinator (Leader)
Rheem
02.2023 - 11.2023
- Created and distributed departmental reports.
- Monitored calendar and schedule and set up meetings and appointments.
- Maintained and updated departmental files, various project files and other individual filing systems monthly.
- Composed transmittals, memorandums and correspondence for management.
- Liaised with clients to discuss aspects services and used successful upselling and suggestive selling techniques.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Delegated tasks strategically and monitored progress for timely completion.
- Conducted routine inspections to check quality and compliance with established specifications.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Monitored team performance to identify productivity improvement opportunities.
- Improved team morale and retention through recognition and reward programs.
- Collaborated with cross-functional teams to maintain project progress.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Developed and implemented performance monitoring systems to track team progress.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and supervised event staff to complete tasks on time.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Developed detailed event reports, documenting all aspects of each event.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Oversaw event registration process by collecting and tracking attendee information.
- Created detailed timelines and budgets for events to meet all deadlines.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Implemented protocols and procedures to effectively manage planning process.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Produced concept plans for high-profile corporate meetings and events.
Group Coordinator (Lead)
Rheem
08.2021 - 07.2022
- Created and distributed departmental reports.
- Maintained and updated departmental files, various project files and other individual filing systems monthly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Delegated tasks strategically and monitored progress for timely completion.
- Conducted routine inspections to check quality and compliance with established specifications.
- Monitored team performance to identify productivity improvement opportunities.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Improved team morale and retention through recognition and reward programs.
- Collaborated with cross-functional teams to maintain project progress.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Developed and implemented performance monitoring systems to track team progress.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and supervised event staff to complete tasks on time.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Monitored and controlled event expenditures to meet budgets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Implemented protocols and procedures to effectively manage planning process.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
Education
High School Diploma -
Waldron High School
Waldron, AR05.1998
Skills
- Payment Collection
- Dispatch Communication
- Mileage Tracking
- GPS Navigation
- Product Promotion
- Vehicle Maintenance
- Cargo Handling
- Order Verification
- Load Balancing
- Quality Assurance
- Time Management
- Safe Driving Record
- Local Routes Understanding
- Vehicle Inspection
- Lifts up to 100 Pounds
- Route Management
- Time Management Skills
- Heavy Lifting
- Stocking and Inventory
- Route Logs
- Defensive Driving
- GPS and Route Planning
- Clean Driving Record
- Vehicle Cleaning and Maintenance
- Roads and Highways Knowledge
- Safe Driving
- Positive Attitude
- Attention to Detail
- Valid Driver's License
Timeline
Seasonal Worker
UPS
11.2023 - Current
Group Coordinator (Leader)
Rheem
02.2023 - 11.2023
Group Coordinator (Lead)
Rheem
08.2021 - 07.2022
High School Diploma -
Waldron High School