Dustin Owens
Covington,GA
Overview
15
15
years of professional experience
Work History
New Construction Elevator Mechanic
ThyssenKrupp Elevator
10.2022 - Current
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
Sales Representative
Jaco Contracting
08.2020 - 03.2023
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Monitored customer order process and addressed customer issues
- Fostered relationships with customers to expand customer base and retain business
- Followed up with clients after installations to assess quality service and customer satisfaction
- Demonstrated product features to align with customer needs
- Prepared and processed contracts and order forms for new and existing customers
- Reorganized routes and schedules in territory to maximize efficiency
- Developed and customized sales techniques to successfully sell and upsell services to new and existing customers
- Developed key customer relationships to increase sales
Modernization Mechanic
Premier Elevator
12.2021 - 10.2022
- Successfully completed modernizations and repairs in a professional and profitable manner
- Conducted repairs, modernizations and inspections of elevators, and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements
- Performed alteration tests to ensure the proper operation of safety devices during final inspections
- Assisted in determining the suitability of present elevator equipment, proposed modifications and new equipment
- Performed other related duties incidental to the work described
Operator
Freedom Fueled Trucking
08.2019 - 08.2020
- Maintained telephone and radio contact with supervisor to receive delivery instructions
- Delivered customer orders to homes and places of business within established time frames
- Completed transfers at hubs and final destinations to keep routes on schedule
- Logged driving hours and fuel usage data on time to keep reports current
- Submitted daily mileage log with trip sheet, fuel, and maintenance and delivery documentation
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays
- Updated logs with timely and accurate information to meet internal requirements and DOT recordkeeping demands
Project Manager
Direct Hotel Services
06.2009 - 06.2019
- Brought projects in on-time and in accordance with budget and quality standards
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date
- Enhanced development and drove continuous improvement of project deliveries by providing strong program leadership
- Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline
- Developed processes to enable consistent on-time deliverables to customers per timelines established in contract
- Demonstrated and taught how to close out major challenging projects without alienating customers or losing money on projects
Education
HIGH SCHOOL DIPLOMA -
UNION GROVE HIGH SCHOOL
05.2009
Skills
- Inside and Outside sales
- Product management and pricing
- Customer retention abilities
- Sales closing
- Relationship selling
- B2B and B2C sales
- Account management
- Sales development
- Lead generation
- Customer needs assessment
Timeline
New Construction Elevator Mechanic
ThyssenKrupp Elevator
10.2022 - Current
Modernization Mechanic
Premier Elevator
12.2021 - 10.2022
Sales Representative
Jaco Contracting
08.2020 - 03.2023
Operator
Freedom Fueled Trucking
08.2019 - 08.2020
Project Manager
Direct Hotel Services
06.2009 - 06.2019
HIGH SCHOOL DIPLOMA -
UNION GROVE HIGH SCHOOL
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