Dustin Ownby
Knoxville,TN
Summary
Dynamic Route Driver with a proven track record at Universal Environmental Services LLC, excelling in optimizing pickup and delivery routes and enhancing customer satisfaction. Skilled in commercial driving and vehicle maintenance, I foster teamwork and demonstrate strong problem-solving abilities, contributing to improved operational efficiency and a positive brand image.
Overview
25
25
years of professional experience
Work History
Route Driver/Sales
Universal Environmental Services LLC
Knoxville
02.2001 - Current
- Operated commercial vehicles to transport waste materials safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Managed route schedules, optimizing delivery times and reducing delays.
- Communicated effectively with clients regarding service updates and concerns.
- Trained new drivers on safety protocols and operational procedures.
- Implemented strategies to improve fuel efficiency during routes.
- Collaborated with management to enhance overall operational workflows and service quality.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
- Collaborated with team members to ensure seamless coordination of pick-ups and deliveries, resulting in improved customer service.
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
- Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele.
- Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
- Supported business growth initiatives by actively participating in promotional events and providing valuable feedback to management.
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
- Supported new driver training by sharing expertise and practical tips for efficient and safe driving practices.
- Fostered positive brand image by consistently wearing company uniform and maintaining professional demeanor.
Education
No Degree - Theology
Clear Creek Baptist Bible College
Pineville Ky Skills
Strong work ethic
Excellent customer service
Vehicle inspections
Vehicle maintenance knowledge
Route planning
Equipment monitoring
Commercial driving
Professional appearance
Route logs
Vehicle maintenance
Safe driving practices
Commercial material transportation
Delivery management
GPS and route planning
Weather condition adaptation
Product sales
Truck maintenance experience
Customer service
Conflict resolution
Basic math
CDL Class A
Sales goals
Clean MVR
Route management
Contract negotiation
Payment collection
Teamwork
Problem-solving
Time management
Attention to detail
Leadership skills
Multitasking
Reliability
Excellent communication
Active listening
Decision-making
Cash handling
Self motivation
Product knowledge
Timeline
Route Driver/Sales
Universal Environmental Services LLC
02.2001 - Current
No Degree - Theology
Clear Creek Baptist Bible College