Dustin Palmatier
Fulton,NY
Summary
Hardworking IT/Field Service technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Service Technician
IPG - Intertape Polymer Group
08.2023 - 09.2023
- Maintain and service hardware owned by IPG for Amazon.
- Managed on-site and off-site installation, repair, maintenance, and test tasks
- Responded quickly to emergency maintenance requests for timely on-call support
- Installed new equipment and explained operation and routine maintenance protocols to customers
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality
- Reviewed technical documentation to complete equipment maintenance and repair
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service
Fulfillment Center Warehouse Associate
Amazon
03.2023 - 08.2023
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Founder
Tropical Rust LLC
12.2022 - 04.2023
- Created custom network for Rust using Oxide framework
- Developed fully custom and advanced systems that enhanced gaming environment for players, using proprietary code and configurations beyond Oxide framework
- I have extensive experience using a range of programming languages, including SvelteKit, React, vanilla JS, Unity, and C#
- I am proficient in database work with MySQL, SQLite, and MongoDB, as well as Prisma.js library
- Additionally, I have expertise in using proprietary code to optimize performance and enhance player experience beyond Oxide framework
- Implemented Linux server environments to provide reliable and secure gaming experience for users
Founder
Rusty Rails LLC
01.2021 - 09.2022
- Created custom network for Rust using Oxide framework
Developed fully custom and advanced systems that enhanced gaming environment for players, using proprietary code and configurations beyond Oxide framework
I have extensive experience using a range of programming languages, including SvelteKit, React, vanilla JS, Unity, and C#
I am proficient in database work with MySQL, SQLite, and MongoDB, as well as Prisma.js library
Additionally, I have expertise in using proprietary code to optimize performance and enhance player experience beyond Oxide framework
Implemented Linux server environments to provide reliable and secure gaming experience for users
Cashier
Walmart
06.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Hannibal High School
07.2021
Computer Science
CiTi Boces
07.2021
Skills
- Equipment Replacement
- Workflow Management
- Multiple Priorities Management
- Recordkeeping
- Vendor Contracts
- Accountability and Work Ethic
- Preventative Maintenance
- Technical Support
- Helpdesk Services
- Configuring Devices
- Computer Hardware Knowledge
- Hardware and Software Configuration
Certification
IT Operations
Microsoft AD
AWS
JavaScript
Cascading Style Sheets (CSS)
HTML5
Administration
Order Picking
Order Fulfillment
Equipment Operation
Quality Control
Timeline
Field Service Technician
IPG - Intertape Polymer Group
08.2023 - 09.2023
Fulfillment Center Warehouse Associate
Amazon
03.2023 - 08.2023
Founder
Tropical Rust LLC
12.2022 - 04.2023
Founder
Rusty Rails LLC
01.2021 - 09.2022
Cashier
Walmart
06.2019 - 01.2020
High School Diploma -
Hannibal High School
Computer Science
CiTi Boces
IT Operations
Microsoft AD
AWS
JavaScript
Cascading Style Sheets (CSS)
HTML5
Administration
Order Picking
Order Fulfillment
Equipment Operation
Quality Control
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