I’m skilled at helping teams grow and improving operations. During my time at Amazon, I focused on motivating my team and making processes more efficient. I’m also experienced in managing finances and resolving customer issues, which helped boost service quality and increase team performance.
Overview
6
6
years of professional experience
Work History
Associate
Amazon
10.2023 - Current
Utilize scanners to scan product barcodes for inventory tracking.
Follow on-screen prompts and instructions to complete assigned tasks.
Troubleshoot and resolve any operational issues.
Ensure that products meet all established quality standards.
Operate powered industrial trucks (PIT), including forklifts and pallet jacks
Nights Manager
R&r Barbque & Catering Service
10.2021 - 08.2023
Oversaw and managed catering events.
Conducted regular inventory counts to maintain stock levels and minimize discrepancies.
Created and organized weekly staff schedules to ensure optimal coverage and operational efficiency.
Provided excellent customer service while working at the front of the store, taking orders and assisting customers with inquiries.
Managed the cash safe, ensuring proper cash handling procedures, and facilitated bank deposits.
Responsible for closing the store at the end of shifts, ensuring all closing procedures were completed efficiently and securely.
Head of Hatch
American Ostrich Farms
04.2021 - 07.2022
Managed the daily operations of the ostrich hatchery, overseeing the care and development of the eggs.
Inspected and evaluated the quality of eggs, ensuring adherence to specific standards and monitored specimens for health and viability.
Led the hatchery, utilizing a tracking system to confirm the progress of each egg throughout the incubation process.
Monitored the hatching process, ensuring optimal conditions for successful hatches.
Constructed and maintained fencing and other infrastructure, contributing to the upkeep and security of the property.
Employee Assistance Manager
SUBWAY®Restaurants
02.2019 - 05.2020
Provided exceptional customer service
Ensured food is prepared safely and according to Subway standards
Kept the restaurant clean and organized
Created schedules, supervised staff, and trained Sandwich Artists
Followed health and safety procedures and ensured the restaurant meets safety standards
Ensured team productivity and customer satisfaction
Education
High School Diploma -
Sabino High School
Tucson, AZ
09-2014
Skills
Proven experience in motivating teams, providing guidance, and promoting professional growth through mentorship and training
Skilled in addressing customer needs, resolving issues, and fostering positive relationships
Ability to prioritize tasks, delegate responsibilities, and ensure efficient operations
Demonstrates accuracy in managing processes, monitoring quality, and ensuring compliance
Knowledgeable in safety protocols and regulations
Expertise in managing cash transactions, balancing registers, and overseeing financial operations
Ability to make informed and timely decisions
Skilled in designing, conducting, and evaluating training programs to enhance employee skills