Dustin Perry
Clinton,AR
Summary
High-performance Manager knowledgeable about Date Sensitive products, Retail regulations & Store operations. Accomplished in coordinating daily multi-task items (ordering, receiving, and merchandising) for maximizing total store sales and profitability. Focused on optimizing employee workflows and operations with detail-oriented reviews of day-to-day operations while providing exceptional customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
2nd Assistant Store Director/Safety Coordinator
Tom Thumb
10.2021 - 02.2025
- Knowledgeable on P&L and how sales, labor, expenses, net profits/losses effect total store operations
- Developed high-performing grocery team by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased sales revenue by developing and implementing effective sales strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased total store operations productivity through effective delegation and supervision of tasks.
- Ensured compliance with industry regulations and company policies by conducting regular audits of internal processes.
- Improved team efficiency by streamlining communication and implementing organizational systems.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Promoted a culture of safety through daily adherence to safety protocols, attending regular safety meetings, and proactively addressing potential hazards.
Grocery Director/Merchandising and Sales Manager
Tom Thumb
01.2017 - 10.2021
- Coached frozen, dairy, Tab, Non-food & grocery department staff on product lines and strategies for improving total department sales
- Coordinated product merchandising to capitalize on seasonal trends and move out aging items before expiration dates.
- Receive DSD vendors and follow company standards and expectations
- Forecast and ordering with inventory replenishment systems
- Crossed trained in all departments of operations to maximize efficiency with labor
- Supervised schedules, workflows, and individual employee activities to consistently meet labor goals
- Maintained high department sales in line with forecasted business and profit goals
- Toured all Sub departments in Grocery to verify compliance with standards and keep area orderly, neat, and appealing to customers
- Managed store independently in absence of store manager
- Provided customer service by greeting and assisting customers and responding to inquiries and complaints
- Reduced shrink in Dairy from 10% to 2.5% by improving merchandising and inventory processes in Dairy Department
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques and setting weekly/monthly planners.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
- Implemented loss prevention strategies, resulting in reduced shrinkage rates.
Territory Sales Manager
McKee Foods
03.2014 - 12.2016
- Developed excellent knowledge of territory's customers, applying strong networking skills and deep understanding of customers' growth plans
- Met and frequently exceeded sales targets for assigned geographical territory through effective use of team resources and good planning abilities
- Generated new customer business through cold calling and lead follow-up to consistently grow sales with existing accounts and customers
- Closed new business opportunities by creating and executing strategic business plans
Sales Representative
Mondelez International
01.2007 - 03.2014
- Developed and implemented sales strategies with customers
- Maintained robust inventory of available products, avoiding delivery delays and maximizing profits
- Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
- Revamped the store's shelves to prepare for new seasonal merchandise and planned promotions
- Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal
- Interacted professionally with customers, informing individuals of sales promotions and driving product interest
Lead Dairy Clerk
Kroger
01.1999 - 08.2007
- Completed merchandise receiving, preparation, and displaying efficiently and in compliance with store policies and good merchandising practices
- Met incoming trucks, quickly unloaded merchandise, and sorted for easy storage and direct sales floor restocking
- Input inventory changes in company tracking system to keep counts accurate
- Promoted item sales by updating signs and directing customers to target products
- Tagged merchandise for sale and retagged sales items with new pricing to increase the sales chance
- Kept inventory records accurate by conducting routine counts and complete audits of the available products
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
Education
CERTIFICATE OF WEB DESIGN -
Collin County Community College
Plano, Texas03.2007
HIGH SCHOOL DIPLOMA -
The Colony High School
The Colony, Texas05.2003
Skills
- Customer relations
- Department management
- Merchandising
- Organize inventory
- Retail operations
- Sales planner
Certification
Food Safety Manager
Timeline
2nd Assistant Store Director/Safety Coordinator
Tom Thumb
10.2021 - 02.2025
Grocery Director/Merchandising and Sales Manager
Tom Thumb
01.2017 - 10.2021
Territory Sales Manager
McKee Foods
03.2014 - 12.2016
Sales Representative
Mondelez International
01.2007 - 03.2014
Lead Dairy Clerk
Kroger
01.1999 - 08.2007
CERTIFICATE OF WEB DESIGN -
Collin County Community College
HIGH SCHOOL DIPLOMA -
The Colony High School
Food Safety Manager
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