Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Phipps

Jacksonville,NC

Summary

Utility professional prepared to bring valuable experience in maintaining and repairing equipment. Proven track record of supporting operational efficiency and safety standards. Reliable team collaborator with focus on achieving results and adapting to changing needs. Proficient in equipment maintenance and safety protocols.

Overview

10
10
years of professional experience

Work History

Utility Worker

Walton Trailer Sales
07.2022 - Current
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
  • Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
  • Inspected utility systems to confirm fully-functioning operation and to identify necessary repairs.
  • Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
  • Increased productivity by utilizing specialized tools and equipment for specific tasks such as trenching, drilling, or welding.
  • Facilitated smoother operations, meticulously organizing tools and supplies for easy access during emergency repairs.
  • Improved equipment longevity through rigorous preventative maintenance schedule, reducing need for costly replacements.
  • Streamlined inventory tracking, reducing time spent on monthly stocktakes and reordering procedures.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Replaced worn or broken parts on machines and equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Rewired and replaced faulty electrical components in equipment.

Team Leader

Mine Safety Appliances
04.2020 - 03.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.
  • Observed packing operations to verify conformance to specifications.

Grill Cook

Wendys Restaurant
05.2018 - 02.2019
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Established and maintained productive staff relationships for positive working environments.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.
  • Streamlined kitchen operations, reducing food waste through effective inventory management.
  • Implemented cleaning schedule for grill area, ensuring spotless working environment.
  • Checked freshness and quality of ingredients.
  • Restocked stations and supplies during slower periods between rushes.
  • Trained new team members on kitchen operations and safety protocols.

General/Assistant Store Manager

Bojangles' Famous Chicken 'n Biscuits
12.2014 - 02.2018
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
  • Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
  • Assisted in preparing reports that provided valuable insights into operational performance or areas requiring improvement.
  • Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.
  • Executed administrative tasks to maintain accurate records, documentation, and data entry.
  • Responded to telephone, email and in-person customer inquiries.
  • Fostered a positive work environment through proactive problem-solving approaches.
  • Spearheaded new employee orientation for efficient onboarding process.
  • Contributed to cost savings by identifying inefficiencies and suggesting improvements in office procedures.
  • Maintained confidentiality of sensitive information by following strict data protection policies consistently across all tasks performed as General Assistant.
  • Facilitated training sessions for new employees, promoting a positive onboarding experience and fostering teamwork within the organization.
  • Assisted with onboarding of new employees.
  • Purchased and maintained office supplies.
  • Compiled and analyzed data to produce reports.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Input data into spreadsheets and databases.
  • Monitored and tracked budgets and expenses.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Dixon
Holly Ridge, NC
05-2004

Skills

  • Power tool operation
  • Equipment operation
  • Plumbing repairs
  • General Plumbing
  • Wiring installation and repair
  • Plumbing
  • Hand tool proficiency
  • Willing to learn
  • Painting
  • Basic repair skills
  • Welding techniques
  • Electrical troubleshooting
  • Component replacement

Timeline

Utility Worker

Walton Trailer Sales
07.2022 - Current

Team Leader

Mine Safety Appliances
04.2020 - 03.2022

Grill Cook

Wendys Restaurant
05.2018 - 02.2019

General/Assistant Store Manager

Bojangles' Famous Chicken 'n Biscuits
12.2014 - 02.2018

High School Diploma -

Dixon

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