Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Prisoner Transport Supervisor
Liberty County Sheriff's Office
02.2022 - Current
Worked with county and state facilities to resolve issues and correct delays.
Coordinated schedules and communicated changes to travel arrangements.
Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Motivated workers to exceptional performance through implementation of new strategies.
Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Exercised leadership capabilities by successfully motivating and inspiring others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Police Officer
Liberty County District Attorney’s Office
01.2020 - 02.2022
Police Officer Responsibilities include courthouse security and assist with Bailiff in all courtrooms associated with the courthouse. Provide security on courthouse property. Conduct investigations to criminal matters that happen on courthouse property. Operate the security check point at the main entrance for visitors to gain access to the building.
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Provided testimony in court proceedings.
Monitored crowded public areas and events to mitigate risk and promote safety.
Deputy Sheriff
Liberty County Sheriff's Office
01.2017 - 01.2020
Deputy Sheriff on the patrol division I was assigned to different areas in the county to respond to emergency situations. acted as lead investigator to complete the initial investigative report. performed traffic stops on traffic violations and made arrests when appropriate.
Patrol Coordinator
Liberty County Sheriff's Office
01.2015 - 01.2017
Patrol Coordinator responsibilities included working closely with the patrol captain to create and upkeep a patrol schedule for approximately 80 deputies including a rotating on-call schedule. maintained office supplies for the patrol deputies to be able to complete reports. works closely with the range master to upkeep supplies at the range, and state contracts for use of the range from other agencies.
911 Dispatcher/ Telecommunications
Liberty County Sheriff's Office
12.2013 - 01.2015
Read system maps and caller information, and documented details in system.
Answered calls from automatic routing system and took basic information from callers.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Routed calls to police, fire, and ambulance service to meet individual call needs.
Provided on-the-job training and coaching to develop new dispatchers.
Monitored Police and Fire radios to provide assistance to responding personnel.
Dispatched and coordinated emergency services teams according to high-priority calls.
Tax Office clerk
Liberty County Tax Office
09.2012 - 12.2013
Tax Office clerk responsibilities included creation of property tax contracts for collection, vehicle title transfers and registration.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Handled incoming business and client requests for information.
Assisted with onboarding of new employees.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
Basic Peace Officer Academy -
College of the Mainland
Liberty, TX
01.2017
Associate of Applied Science - Information Technology
ITT Technical Institute
Richardson, TX
01.2011
High School Diploma - undefined
Lewisville High School
Lewisville, TX
01.2008
Skills
Proficient in MSWord, MSExcel, Outlook, communication skills, call center experience, detail oriented, organization skills Familiar with basic computer operations, team player, safety oriented
Route planning
Dispatch operations
Scheduling coordination
Office correspondence
Cost control
Inventory tracking
Documentation management
Incident reporting
Assisting customers
Dispatching procedures
Phone reception
Timeline
Prisoner Transport Supervisor
Liberty County Sheriff's Office
02.2022 - Current
Police Officer
Liberty County District Attorney’s Office
01.2020 - 02.2022
Deputy Sheriff
Liberty County Sheriff's Office
01.2017 - 01.2020
Patrol Coordinator
Liberty County Sheriff's Office
01.2015 - 01.2017
911 Dispatcher/ Telecommunications
Liberty County Sheriff's Office
12.2013 - 01.2015
Tax Office clerk
Liberty County Tax Office
09.2012 - 12.2013
High School Diploma - undefined
Lewisville High School
Basic Peace Officer Academy -
College of the Mainland
Associate of Applied Science - Information Technology