Dustin Proffitt
Medina
Summary
Dynamic Multi-Skilled Operator with proven expertise at Sandridge Food in machine operation and workflow efficiency. Recognized for enhancing production through effective teamwork and problem-solving. Adept at maintaining cleanliness and organization while ensuring timely completion of tasks, contributing to a seamless operational environment.
Overview
4
4
years of professional experience
Work History
Multi-Skilled Operator
Sandridge Food
Medina, OH
05.2024 - Current
- Using High Pressure Processing machinery to load product, operating the machinery, and preforming routine maintenance on said machinery. Cleaning, servicing, and inspecting machinery before and after use.
- Experience using hand-jacks, walkie stackies, and motorized hand trucks. Pulling products from third-story racks and lower. Maneuvering around pedestrians, obstacles, and uneven pavement.
- Packing, skidding, and transporting product around the plant within different departments. Collaborating with teammates through communication and teamwork to make the job smooth and not slow production.
Parts Specialist
AutoZone
Wadsworth, OH
03.2022 - 05.2024
- Served customers in-store and by telephone to answer questions and place orders.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
- Increased store revenue by cross-selling products and upselling services to customers.
Kitchen Prep Cook
Marie's Restaurant
Wadsworth, OH
11.2021 - 02.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Cross worked cleaning dishes and restocking kitchen equipment.
- Maintaining a clean workstation and work environment
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Education
Wadsworth High School
Wadsworth, OHSkills
- Machine operation
- Adaptive learning
- Process documentation
- Production scheduling
- Workflow efficiency
- Teamwork and collaboration
- Problem-solving
- Efficient multitasking
- Warehouse operations
- Returns processing
- Packaging and labeling
- Cleanliness
- Organization
- Ingredient preparation
Timeline
Multi-Skilled Operator
Sandridge Food
05.2024 - Current
Parts Specialist
AutoZone
03.2022 - 05.2024
Kitchen Prep Cook
Marie's Restaurant
11.2021 - 02.2022
Wadsworth High School