Dustin Salyer

Provide leadership and guidance to a team of Sales Associates. Develop Key Performance Indicators and goals for Sales Team. Negotiate deals with clients. Resolve disputes and customer issues. Consistently exceed volume and per copy metrics.

Structured new processes and procedures for bringing success to a struggling department. Onboard and lead new personnel. Guild team through new sales strategies and cold calling techniques to drive business. Implement Key Performance Indicators for department. Maintain relationships with outside vendors related to online sales.

Lead business development for the Service Department and Small Projects Division of company. Maintain customer relationships and provide solutions for issues. Maintain relationships with vendors and distributors. Negotiate material and customer pricing. Exceed margin and gross profit objectives.

Provided Residential/Commercial HVAC Service support. Developed skills within Account Management, Estimating, Sales Processes, and Team Leadership.