Dustin Shaw
Spring,TX
Summary
Dynamic Project Manager with a proven track record at Hillco Building Service, excelling in client acquisition and project oversight. Skilled in coaching and mentoring teams, I foster strong professional connections while ensuring high-quality outcomes. I enhance communication and customer satisfaction, driving successful project completions and continuous improvement.
Overview
19
19
years of professional experience
Work History
Project Manager
Hillco Building Service
01.2024 - Current
- Responsible for acquiring new clients through door-knocking, meeting with realtors, and cold-calling property management groups.
- Analyzed project outcomes to identify areas for improvement and future planning.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Crew Leader
JP Construction
05.2012 - 06.2023
- Trained new crew members on equipment usage and company procedures, enhancing team performance.
- Monitored inventory levels and coordinated supply orders to maintain optimal stock availability.
- Assisted management in scheduling shifts and managing crew assignments for balanced workload distribution.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
Crew Leader
The Deck & Canopy Co.
08.2006 - 04.2012
- Monitored team members to verify work quality and address concerns.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
Education
No Degree - Psychology
Houston Community College
Houston, TXHigh School Diploma -
New Heights Christian Academy
Houston, TX05-2005
Skills
- Project oversight
- Building professional connections
- Coaching and mentoring
- Standard operating procedures
- Conversational Spanish skills
Languages
Spanish
Limited Working
Timeline
Project Manager
Hillco Building Service
01.2024 - Current
Crew Leader
JP Construction
05.2012 - 06.2023
Crew Leader
The Deck & Canopy Co.
08.2006 - 04.2012
No Degree - Psychology
Houston Community College
High School Diploma -
New Heights Christian Academy