Dustin Sibert
Griffin,GA
Summary
Talented Regional Director known for training employees to achieve maximum potential while generating new business opportunities. Pursuing new role where expertise in warehousing will be widely appreciated. Dedicated warehousing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Southeast Regional Director
Environmental Cleaning Solutions
12.2020 - Current
- Responsible for overseeing business operations in multiple warehouses across multiple states while ensuring client satisfaction, support/empowerment of team members, and long-term sustainability
- Driving an LMA (leadership, management, accountability) focused culture
- Responsible for ensuring that all of the 150+ employees within the region are hitting production goals daily
- Responsible for maintaining quality control to ensure that customer satisfaction within the warehouses is maintained at the highest level
- Credited with overseeing the largest and most profitable region within the company with an average annual revenue of $5.4M
- Given the task of creating SOPs for training, order processing, and product fulfillment for all customers
- Working with management within multiple buildings to ensure that all full case employees are properly trained and meeting daily production standards.
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Championed organizational culture by changing initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Participated in promotional opportunities and onboarding of new accounts.
- Assisted in recruiting, hiring and training of team members.
Tier 3 Account Manager
GLOBALMED LOGISTIX, LLC
07.2018 - 12.2020
- Account Manager for Lipogems Atlanta
- Responsible for cycle counting and ensuring proper inventory management as well as inventory replenishment for both local and international sales reps
- Entering and replenishing sales orders for up to seven other customers based out of the Atlanta office
- Responsible for maintaining quality control of my customer's inventory including factors like air temperature and humidity
- Responsible for filing NCRs as well as CAPAs when required
- Credited with contributing to many record months in sales and revenue over the last year worked
- Given the task of creating SOPs for training, order processing, and product fulfillment for all customers.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
Customer Service Representative/Account Manager
CROSSLINK ORTHOPEDICS
10.2014 - 07.2018
- Support the Sales team in daily functions/tasks including order entry, inventory management, revenue recognition, and billing
- Foster communication and strategic relationships with hospitals as well as all contacts within the facilities.
Customer Account Manager (CAM)
AARON'S SALES AND LEASE
01.2012 - 10.2014
- Actively acquired and maintained a large base of 900+ customers using company-specific techniques including financial coaching to ensure that customers could afford and continue to pay for merchandise
- Charged with maintaining existing customers and monitoring revenue recognition
- When coaching methods failed, recovered merchandise to return it to the store using any means necessary including the use of law enforcement.
Intern
BEAVER CREEK PLANTATION
01.2012 - 06.2012
- Safely and efficiently operated equipment including skid steers and tractors with bush hogs
- Performed multiple routine and special tasks including guiding quail hunts, marking timber, assisting with controlled burns, catering weddings, and helping with other special events as needed
- Tasked with completing all custodial duties along with all landscaping maintenance.
Product Technician
AARON'S SALES AND LEASE OWNERSHIP
11.2009 - 12.2011
- Scheduled routes and deliveries
- Assembled merchandise
- Safely operated a delivery truck in a multitude of weather and road conditions.
Dock Manager
CHRISTIAN WOMEN'S CENTER THRIFT STORE
03.2008 - 08.2009
- Provided daily supervision for up to 35 Community Service Workers
- Oversaw all necessary custodial cleaning, and building maintenance
- Controlled and monitored all merchandise/donations that arrived in the store.
Education
Bachelor of Science in Business Recreation -
Georgia Southern University
Statesboro, GAAssociate of Science in Business -
Gordon State College
Barnesville, GASkills
- Client Relationships
- Staff Training and Development
- Staff Management
- Relationship Building
- Business Development
- Customer Satisfaction
- Proficient in [Software]
- Administrative Management
- P&L Management
- Organizational Structuring
- Financial Management
- Partnership Development
Certification
- Equipment Training - 2020-Present
Timeline
Southeast Regional Director
Environmental Cleaning Solutions
12.2020 - Current
Tier 3 Account Manager
GLOBALMED LOGISTIX, LLC
07.2018 - 12.2020
Customer Service Representative/Account Manager
CROSSLINK ORTHOPEDICS
10.2014 - 07.2018
Customer Account Manager (CAM)
AARON'S SALES AND LEASE
01.2012 - 10.2014
Intern
BEAVER CREEK PLANTATION
01.2012 - 06.2012
Product Technician
AARON'S SALES AND LEASE OWNERSHIP
11.2009 - 12.2011
Dock Manager
CHRISTIAN WOMEN'S CENTER THRIFT STORE
03.2008 - 08.2009
Bachelor of Science in Business Recreation -
Georgia Southern University
Associate of Science in Business -
Gordon State College
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