Dustin Starkey
Greer,SC
Summary
Seasoned automotive technician, highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.
Overview
14
14
years of professional experience
9
9
Certifications
Work History
Automotive Technician - Diagnostic technician
Christian Brothers' Automotive
Greenville, SC
09.2019 - Current
- Managing personal work flow, inspecting and diagnosing customer vehicles.
- Completing digital vehicle inspections using software by Autotextme.
- Serviced all makes and models, with a particular emphasis on european makes.
- Service information provided from Mitchell ProDemand.
- Responsible for maintaining a clean and safe work space, along with making sure shop owned equipment is safe and clean.
- Occasionally interacted with customers to provide a deeper understanding of the condition of their vehicle, or additional insight into the diagnostic processes.
- As of 03/2024 - Responsibilities have changed to Diagnostic Technician/ Team lead.
- Manage work flow for myself and two other technicians - diagnose all vehicles assigned to team - write labor estimates and parts instruction in order to receive correct parts and ensure team is paid correctly.
- When work flow requires, assist other technicians to ensure jobs are completed on time.
- Supervisor : Phillip Garrison
- Shop owner : Mike Garrison
- (864) 326-0239
Automotive Technician
Christian Brothers' Automotive
Tega Cay, SC
10.2018 - 09.2019
- Managing personal work flow, inspecting and diagnosing customer vehicles.
- Completing digital vehicle inspections using software by AutoVitals.
- Serviced all makes and models, with a particular emphasis on european makes.
- Service information provided from ALLDATA and Identifix.
- Responsible for maintaining a clean and safe work space, along with making sure shop owned equipment is safe and clean.
- Occasionally interacted with customers to provide a deeper understanding of the condition of their vehicle, or additional insight into the diagnostic processes.
- Supervisor : Scott Carey
- Shop owner : Jason Thompson
- (803) 932-6091
Technical Support Representative
LPL Financial
08.2017 - 05.2018
- Call center tech support.
- Inbound calls.
- Troubleshooting issues with LPL Financial proprietary software, as well as basics with Microsoft outlook.
- Kept track of my productivity statistics, call time, documentation, and punctuality of breaks and available time.
- Occasionally took time to write how to guides for diagnostic processes and user guides for internal tools for employees.
- Supervisor : Gabe Lamm
- Manager : Christopher Flynn
- (800) 877-7210
Shop Foreman
Brothers' Auto Tech
09.2016 - 07.2017
- Managing the technicians in the shop, as well as the inventory and parts.
- Writing estimates and selling the jobs.
- Responsible for opening and closing the shop and handling related paperwork.
- Making sure the shop equipment is clean, organized, and in working order, as well as ensuring technician work spaces are safe and clean.
- Still responsible for technicians duties as well, including most of the European vehicles and hybrids up to 240v systems.
- Supervisor : David Lopez
- Manager
- (803) 547-8600
Lead Technician
National Tire and Battery
02.2016 - 07.2016
- Managing Bay flow, inspecting, and making repairs according to work orders.
- Write estimates for recommended services, and advise customer on what their vehicle needs.
- Supervise general service technicians and verify quality of work.
- Cleaning and maintenance of shop and equipment.
- Supervisor : Jojo
- Service Manager.
- (803) 329-0111
Transportation Mechanic
Gaston County School Bus Garage
, NC
09.2013 - 09.2015
- Schedule routine maintenance and major repairs of school buses.
- Communicate service schedule to school principals and transportation department members.
- Assist bus drivers over the phone to help resolve minor issues.
- Conduct monthly safety inspections, and remedy all deficiencies found.
- Perform all repairs in accordance with NC school bus safety standards.
- Complete work order paperwork and account for materials used during repairs.
- Remain on call before and after work hours to perform emergency roadside services.
- Supervisor : Sammy Thompson
- (704) 866-6180
Mechanic III
Greenville County School Bus Garage
Greenville, SC
03.2013 - 09.2013
- Similar duties to Gaston County School Bus Garage.
- Also in charge of refueling schedule for each bus.
- Supervisor: Tim Whitt
- (864) 288-3661
Material Handler/Forklift operator
Nexeo Solutions
Spartanburg, SC
01.2012 - 02.2013
- Handled organization, transportation, and disposal of waste materials.
- Perform routine safety inspections for forklift and other transportation equipment.
- Coordinated disposal operations with other team members and submitted regular progress reports to senior team members.
- Supervisor : Rodney Simpson
- (864) 989-6698
Education
High School Diploma -
Spartanburg High School
Spartanburg, SC01.2007
Automotive Technology - Southeast Toyota
Greenville Technical College
Greenville, SCSkills
- Mechanical system troubleshooting
- Vehicle inspection
- Engine diagnostics
- A/C troubleshooting
- Brake systems repair
- Electrical systems analysis
- Parts ordering
- Troubleshooting strategies
- Time management
- Effective communication
- Team leadership
- Problem solving
- Attention to detail
- Vehicle maintenance
- Estimating work
- European and BMW vehicles experience
- Electrical system troubleshooting on low voltage systems (12-24v)
- Electrical system troubleshooting on high voltage EV and Hybrid systems (up to 800v AC)
Certification
- SC School Bus Inspection, expired, 05/2018
- SC School Bus Air Brake Repair, expired, 08/2018
- NC School Bus Inspection, expired, 11/2018
- ASE A1 : Engine repair, valid, 06/2028
- ASE A2 : Automatic Transmission/transaxle, valid, 06/2028
- ASE A3 : Manual Drivetrain and axles, valid, 06/2028
- ASE A4 : Suspension and steering, valid, 06/2028
- ASE A5 : Brakes, valid, 06/2028
- ASE A6 : Electrical/Electronic systems, valid, 06/2028
- ASE A7 : Heating and Air conditioning, valid, 06/2028
- ASE A8 : Engine performance, valid, 06/2028
- Master Automobile Technician, valid, ASE # 5319-8733
- CBA Certified in EV/Hybrid powertrains, valid
References
References available upon request.
Timeline
Automotive Technician - Diagnostic technician
Christian Brothers' Automotive
09.2019 - Current
Automotive Technician
Christian Brothers' Automotive
10.2018 - 09.2019
Technical Support Representative
LPL Financial
08.2017 - 05.2018
Shop Foreman
Brothers' Auto Tech
09.2016 - 07.2017
Lead Technician
National Tire and Battery
02.2016 - 07.2016
Transportation Mechanic
Gaston County School Bus Garage
09.2013 - 09.2015
Mechanic III
Greenville County School Bus Garage
03.2013 - 09.2013
Material Handler/Forklift operator
Nexeo Solutions
01.2012 - 02.2013
High School Diploma -
Spartanburg High School
Automotive Technology - Southeast Toyota
Greenville Technical College