DUSTIN STRICKLAND
Broken Arrow,OK
Summary
Accomplished Enterprise Account Manager bringing extensive technology and communications industry and sales experience. Consistently seeking to expand knowledge/skills via peer coaching, training courses, and outside resources. Known for utilizing ethical sales practices while striving for the best in all endeavors.
Overview
11
11
years of professional experience
Work History
Enterprise Account Manager
NEC Corporation of America
09.2022 - Current
- Led team in net new UCaaS sales while facilitating successful launch of campaign for Public Sector customers
- Split time 60/40 calling new customers and conducting in-person meetings for demos, presentations, and trade show events
- Understand, educate, and demo 3 cloud solutions within portfolio.
Lead, Sales System Engineer 3 LED
AT&T
05.2020 - 09.2022
- Created training videos for AT&T's UCaaS solution based on sales results
- Achieved Excellent Annual Reviews (Meets and Exceeds)
- Served as Driver for Wireless WAN opportunities within territory, consistently achieving 100% sales attainment YoY
- Provided sales/service to over 4,000 public sector customers across OK/KS/MO
- Led peer mentoring and coaching across both sales and sales engineer roles.
Client Solutions Executive 2 LED
AT&T
08.2018 - 05.2020
- Provided sales/service to 3,200 public sector customers across OK & AR
- Consistently achieved 120%+ to sales attainment YoY, individually
- Maintained relationships across four sales channels, driving performance to 200-300%
- Pioneered new organization (LED) and peer mentor.
Senior Inside Relationship Manager
CenturyLink
03.2017 - 08.2018
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with clients through effective communication and exemplary interpersonal skills.
- 140% to quota in first year.
Client Solutions Executive S2
AT&T
07.2016 - 02.2017
- Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
- Managed 140 customers across Oklahoma with a $4M book of revenue.
- Service Excellence Award Winner 2016
Sales Executive IRU S2
AT&T
05.2015 - 06.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships, 160% to quota.
- Run Through the Warehouse winner 2015
- Worked with multiple teams to drive success across a large book of customers ranging from enterprise, public sector, and SMB.
Business Account Executive
AT&T
02.2015 - 05.2015
- Partnered with retail channel to drive new small business sales across wireless and wireline.
- Was recruited into the IRU organization within the first month in role.
Retail Sales Manager III
AT&T
12.2012 - 01.2015
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Other roles at AT&T: Retail Sales Manager I 09/2009-11/2012.
Education
No Degree - Computer Science
Northeastern State University
Tahlequah, OKAssociate of Arts - General Studies
Connors State College
Muskogee, OK12.2008
Skills
- Account Management
- Relationship Building
- Business-to-Business (B2B)
- Network Design
- SIP Trunking
- CRM Management
- Key Account Management
- Customer Presentations
- Sales Management
- Trade Shows
- UCaaS/CCaaS
- Wireless Mobility
Websites
Accomplishments
- Service Excellence Award (AT&T)
- Run Through the Warehouse (AT&T)
- Sell 2 Excel (AT&T)
Personal Information
Title: ACCOUNT EXECUTIVE
Volunteer Experience
- Common Ground Church, Tulsa, OK, 01/2012, Present, Worship Musician, Volunteer Worship Leader (Bass Guitar)
- Boy Scouts of America, Broken Arrow, OK, 08/2016, 08/2018, Den Leader, Leader of a group within Pack 965 in Broken Arrow, OK (Bear and Webelos)
Timeline
Enterprise Account Manager
NEC Corporation of America
09.2022 - Current
Lead, Sales System Engineer 3 LED
AT&T
05.2020 - 09.2022
Client Solutions Executive 2 LED
AT&T
08.2018 - 05.2020
Senior Inside Relationship Manager
CenturyLink
03.2017 - 08.2018
Client Solutions Executive S2
AT&T
07.2016 - 02.2017
Sales Executive IRU S2
AT&T
05.2015 - 06.2016
Business Account Executive
AT&T
02.2015 - 05.2015
Retail Sales Manager III
AT&T
12.2012 - 01.2015
No Degree - Computer Science
Northeastern State University
Associate of Arts - General Studies
Connors State College
Similar Profiles
HARJINDER SINGHHARJINDER SINGH
Senior Business Systems Analyst at NEC Corporation Of AmericaSenior Business Systems Analyst at NEC Corporation Of America
HARJINDER SINGHHARJINDER SINGH
Senior Business Systems Analyst at NEC Corporation Of AmericaSenior Business Systems Analyst at NEC Corporation Of America
Jasmine ParkerJasmine Parker
Engineering Dispatcher / Customer Support at NEC Corporation Of AmericaEngineering Dispatcher / Customer Support at NEC Corporation Of America