DUSTIN BIELA
Tacoma,WA
Summary
Dynamic logistics and supply chain professional with over 15 years of experience in domestic and international operations across diverse sectors, including military logistics, defense contracting, and federal government support for U.S. diplomatic embassies and consulates. Expertise includes military training in emergency management and security operations, supported by a Bachelor's degree in Homeland Security. Proven ability to develop and implement effective response strategies, along with skills in risk assessment, crisis communication, and resource coordination. Recognized for reliability, leadership, and critical decision-making in high-pressure situations while maintaining a strong focus on team collaboration and achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy Despatch Agent | FAC-COR I
U.S. Department of State
03.2023 - Current
- Lead global logistics operations supporting U.S. diplomatic missions across East and Near-East Asia, managing multi-agency cargo movement and high-value inventory. Oversee $10M in federal contracts, conduct property investigations, and ensure compliance with government accountability standards. Serve as COR and emergency logistics coordinator during evacuations and crises.
- Lead regional logistics compliance for all outbound shipments across the East Asia Pacific and Near East Asia regions, including diplomatic cargo, consumables, and medical equipment.
- Conduct due diligence on shipment partners, monitor compliance performance, and oversee contract execution for two $5M Consolidated Receiving Point (CRP) vendors.
- Interface directly with CBP and international customs officials to resolve clearance issues and ensure compliance with U.S. export regulations and diplomatic pouches.
- Serve as COR for federal contracts, conduct audits, vendor reviews, and investigations into potential compliance issues.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Increased customer satisfaction with personalized follow-up strategies.
Traffic Management Specialist
U.S. Department of State
12.2018 - 03.2023
- Coordinated global transportation operations supporting U.S. diplomatic personnel and missions across multiple federal agencies. Led a regional shipping team, managed household and official cargo movements, and ensured compliance with contract, customs, and federal logistics regulations.
- Managed international shipments subject to ITAR and EAR restrictions, ensuring accuracy in documentation and handling of sensitive cargo.
- Conducted due diligence on transactions involving Heightened Review Countries and coordinated clearance procedures with overseas missions.
- Trained team members on shipment compliance protocols, regulatory standards, and federal transport entitlements.
- Flagged and escalated possible discrepancies or shipment errors in high-visibility cargo for senior review and remediation.
Freight Manager | Hazardous Materials Certifier
Constellis
06.2018 - 11.2018
- Managed wall-to-wall inventories and hazardous shipments for U.S. military operations in a combat zone. Maintained 100% visibility and accountability using CMOS and GTN/IGC, while certifying munitions and classified cargo per IATA, IMDG, and AFJMAN 24-204. Oversaw proper asset disposal and ensured strict compliance with DoD property regulations. Ensured compliance with CENTCOM security regulations and military export requirements.
911 Telecommunicator
Multi-Agency Dispatch Center
10.2014 - 11.2016
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
- Operated multi-line phone and digital radio systems; coordinated mutual aid with regional agencies.
- Utilized CAD and CJIS systems to manage records and conduct criminal, warrant, and vehicle checks.
- Supported EOC operations during critical incidents; maintained logs and relayed essential updates.
- Provided critical support during major emergencies, recognized by management for outstanding performance.
Education
Dual Master of Arts - Emergency and Disaster Management, Homeland Security
American Military University
Charles Town, WA05.2026
Bachelor of Arts - Homeland Security
American Military University
Charles Town, WA05.2014
Skills
- Interagency collaboration
- Crisis management
- Emergency operations
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Critical thinking
- Decision-making
- First Aid/CPR/Basic Life Support
- Triaging
- Threat and Hazard Identification
Websites
Certification
- NREMT Emergency Medical Technician – Basic (Expired)
- FEMA ICS/NIMS Certifications: IS-100, IS-200, IS-700, IS-800, G-300, IS-230, IS-235, IS-240, IS-241, IS-242, IS-244
- HAZMAT Operations & Certification | IATA, IMDG, 49 CFR
Section name
- Security Clearance: Secret (Current)
- Veterans Preference: 10-Point | 30% Disabled Veteran
Timeline
Deputy Despatch Agent | FAC-COR I
U.S. Department of State
03.2023 - Current
Traffic Management Specialist
U.S. Department of State
12.2018 - 03.2023
Freight Manager | Hazardous Materials Certifier
Constellis
06.2018 - 11.2018
911 Telecommunicator
Multi-Agency Dispatch Center
10.2014 - 11.2016
Bachelor of Arts - Homeland Security
American Military University
Dual Master of Arts - Emergency and Disaster Management, Homeland Security
American Military University
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