Years of Professional Customer Service Experience
Dustin Tupy
Sterling Heights,MI
Overview
10
10
Work History
Crew Member
McDonald's
10.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
Crew Member
Wendy's
01.2022 - 06.2022
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Cart Attendant
Kroger
08.2020 - 01.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Offered carts to patrons.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
Stocker
Dollar Tree
02.2020 - 04.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Crew Member Cook
A&W
11.2019 - 02.2020
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Prepared food items according to recipe to drive quality and consistency.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Fostered strong relationships with customers, addressing their concerns professionally and providing prompt resolutions when needed.
Cart Attendant
Walmart
08.2018 - 08.2019
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
- Offered carts to patrons.
- Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Promoted positive store image, engaging with customers in friendly and helpful manner.
Construction Trainee
America's First Handyman
09.2015 - 07.2016
- Assisted with accurate material estimation, ensuring timely delivery and preventing project delays.
- Supported skilled workers, learning various trades while maintaining a clean and organized job site.
- Aided in the completion of construction projects through effective collaboration with team members and supervisors.
- Assisted project managers with creating detailed reports outlining daily activities completed during the course of each project.
- Collaborated with experienced professionals to gain knowledge about specialized techniques used in specific trades such as masonry or carpentry.
- Demonstrated proficiency in using hand tools, power tools, and heavy equipment for various construction tasks.
- Gained hands-on experience in various aspects of residential and commercial construction projects including framing, drywall installation, painting, plumbing, electrical work, and roofing.
- Installed drywall, siding and other structural components.
Dishwasher
Waltonwood Senior Living
09.2014 - 07.2015
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
General Studies
Stevenson High School
Sterling Heights Michigan06.2013
Timeline
Crew Member
McDonald's
10.2023 - Current
Crew Member
Wendy's
01.2022 - 06.2022
Cart Attendant
Kroger
08.2020 - 01.2022
Stocker
Dollar Tree
02.2020 - 04.2020
Crew Member Cook
A&W
11.2019 - 02.2020
Cart Attendant
Walmart
08.2018 - 08.2019
Construction Trainee
America's First Handyman
09.2015 - 07.2016
Dishwasher
Waltonwood Senior Living
09.2014 - 07.2015
General Studies
Stevenson High School
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