Dustin Twede
Renton,WA
Summary
Diligent and hard working individual with a background in utility work and proven ability to maintain equipment and facilities. Known for ensuring operational efficiency and supporting safety protocols. Demonstrated problem-solving skills and commitment to teamwork. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Skilled Worker
City of Bellevue Utilities
07.2019 - Current
- Performing traffic control functions such as placing barricades, directing/flagging, re-routing traffic.
- Respond to utility emergencies while on-duty and during off-duty hours
- Utilizing proper safety measures and personal protective equipment (PPE) while performing job duties
- Preform corrective maintenance by repairing and installing sewer mains and sewer connections
- Responsible for leading construction dig jobs safely and efficiently in stressful environments
- Preform preventative maintenance on sewer lines using Jet and combo eductor trucks
- Preform condition assessment by videoing sewer mains and laterals with CCTV trucks and push cameras
- Daily use of a variety of hand and power tools.
- Operates heavy diesel equipment such as loaders, excavators, and backhoes
- Drives class A and class B vehicle in connection with work activities
- Demonstrates respectful and appropriate communication to co-workers, management and external agencies at all times
- Assisting other departments such as the Storm surface water and Water utility crews
- Assist in the cleaning and maintenance of pump and lift stations
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Train new team members on job duties and work place policies
Maintenance/Utility Laborer
City of Seattle, Parks and Recreation
05.2018 - 03.2019
- Work closely with facilities trades
- Work effectively and personably with large crowds, busy environments, and with highly diverse cultural group
- Supervise the work of employees by training, assisting, and monitoring the work.
- Drives pickup trucks, vans and other motorized vehicles or equipment in connection with work activities
- Perform office relocations and delivery, storage and disposition of materials, forms, furniture and equipment
- Perform interior/exterior janitorial duties including but not limited to: collecting/emptying garbage, compost and recycling, cleaning outside walkways, floor sweeps, dust, wash, disinfect all walls, doors, window surfaces and mirrors, vacuum all floors and rugs, stock all areas including offices, storage areas, entries/lobbies and kids play areas in ensure proper safe environment for all to enjoy.
- Positive and friendly interaction and customer service with all city employees, community center staff and patrons of the facilities
- Scrubbing and sanitizing restroom facilities
- Keep facilities and grounds safe and in compliance with state, county and city codes
- Maintained cleanliness of sanctuary, offices, meeting rooms, kitchen, restrooms and gathering hall. •Monitor and maintain an adequate inventory of janitorial supplies and equipment needed to maintain facility
- Ensured correct use of cleaning chemicals and agents •Helped in the warehouse loading and unloading trucks
- Performs dusting, washing, cleaning of mops and other janitorial equipment, shampooing, vacuuming of carpets and polishing of woodwork, walls, windows, furniture and glass items
- Used a variety of small hand tools, vacuums, ladders and various cleaning equipment including auto-scrubbers, I-Mops, and buffers
- Assemble and take down of staging equipment, tables, and chairs for event set ups and rentals which included chairs, tables and other equipment.
- Ability to arrange furnishings and equipment for meetings, classroom activities, room change-overs and other events
- Work alone and independently while cleaning and maintaining buildings ranging from 2,000 to 46,000 square feet
- Assemble and take down of staging equipment, tables, and chairs for events and rentals. Ability to arrange furnishings and equipment for meetings, classroom activities, and other events
- Pressure wash and concrete scrub various parks and community centers throughout Seattle
Shipping Manager
Diagnos-Techs
05.2007 - 05.2018
- Train new employees in company policies, processes, and procedures
- Experience in accurately identifying, handling, and preparing production orders for shipment
- Monitor inventory and controls to ensure adequate product supply levels
- Lead warehouse improvement initiatives to advance operational efficiencies
- Maintained staffing levels; recruited, trained, disciplined, and terminated employees
- Maintained contact with internal departments to minimize problems for customers
- Implemented new packaging techniques and shipping technologies to reduce shipping costs and increase efficiency
- Ensured quality control of all products is upheld
- Negotiated lower classification on the shipping rates with various carriers
- Developed several internal processes to increase efficiency, quality and speed
- Log all shipments and package all product according to customer purchase orders while double checking all invoices for mistakes
- Wrote company standard operating procedures for the shipping department
- Communicate with management team, sales team, drivers, warehouse employees, and customers to execute timely and accurate deliveries
- Responsible for the receipt, fulfillment, and shipment of various orders for several clients simultaneously (1,000 - 2,000 medical kits daily)
- Responsible for payroll management
- Communicate effectively with other staff members to meet day to-day needs of the company.
Education
High School Diploma -
Newport High School
Bellevue, WA06-2003
Skills
- Knowledge of basic cleaning and chemical safety rules
- Familiar with Word, Excel, and email platforms
- Knowledge of hand and power tools
- Can safely operate various types of machinery and equipment
- Takes initiative, independent and can handle self-direction
- Maintain supply and equipment inventory
- Can effectively work in high stress environments individually or with large crowds
- The ability to work independently Able to solve most problems with little to no supervision
- Heavy equipment operation
- Safety compliance
- Equipment monitoring
- Construction
- Utility connections and disconnections
- First aid and CPR
- Team supervision
- Safety management
Certification
- Licensed Class A CDL
- Tankers CDL Endorsement
- Flaggers card
- WWCPA level-1 certification
- NASSCO PACP/ MACP/ LACP CCTV Certification
Timeline
Skilled Worker
City of Bellevue Utilities
07.2019 - Current
Maintenance/Utility Laborer
City of Seattle, Parks and Recreation
05.2018 - 03.2019
Shipping Manager
Diagnos-Techs
05.2007 - 05.2018
High School Diploma -
Newport High School
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