Dustin T. Welin
Indianapolis,IN
Summary
Dynamic program manager with extensive experience at DFAS, excelling in budget oversight and business continuity strategies. Proven track record in emergency response coordination and risk assessment, leading to enhanced operational resilience. Skilled in CAC issuance compliance and fostering collaboration among diverse teams to achieve mission-critical objectives. Customer-oriented program manager with several years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
RAPIDS/CAC Program manager, GS-0301-12
Defense Finance and Accounting Services (DFAS)
Indianapolis, USA
08.2013 - Current
- Agency level program manager providing oversight and program management for 4 DFAS ID Card offices. DFAS produces over 12,000 CACs and USIDs annually to internal and external customers across DoD.
- Provide program oversight and guidance to multiple DFAS ID Card Offices (approximately 20 personnel across 4 sites).
- Responsible for provisioning access to all necessary RAPIDS/DEERS applications.
- Manage approximately 700k budget for 4 ID Card offices. This budget ensures necessary equipment and card stock.
- Assist approximately 50 DFAS Mission Partner Account Sponsors in contractor management and CAC issuance. Responsible for training and provisioning access to required DMDC systems.
- Provide oversight and regulatory guidance to approximately 400 DFAS sponsored contractors.
- Work closely with Personnel Security to monitor and track personnel status across agency.
Business Continuity planner / emergency management GS-0089-12
Defense Finance and Accounting Services (DFAS)
Indianapolis, USA
08.2013 - 03.2020
- Senior Continuity Planner providing oversight and program management for multiple Business Continuity Plans directly affecting overall DFAS pay operations and other Mission Essential Functions (MEFs). In 2018, DFAS made $558 billion in disbursements and processed 135.6 million pay transactions for the Department of Defense.
- Provide guidance and assist multiple DFAS sites (an Agency of over 12,000 personnel across 8 Sites) in defining, establishing and maintaining roles and responsibilities for these plans providing Site-level Business Continuity Planning training on sound continuity principles, and serve as coordinator and advisor for Site level exercises.
- As agency level subject manner expert, responsible for training Site Planners and Continuity Planning Work Group members (CPWGs) on utilizing the Business Continuity Planning Tool (BCPT), enterprise Business Resiliency Planning (eBRP) system. eBRP is DFAS’s official and only Business Continuity System.
- Responsible for the training of over 100 CPWG members to include DFAS Japan Planners and their CPWG as well as DFAS Limestone Planners and their CPWG. In addition to Japan and Limestone, also responsible for the training of several Agency level mission areas.
- In addition to training and being the Agency POC to several sites and mission areas, also responsible for applying knowledge of Business Continuity Planning to identify and analyze issues, and developing recommendations to resolve substantive problems related to Continuity Planning.
- Responsible for developing exercises to be carried out by business units and Sites and providing guidance to organizational leaders on regulations or directives concerning Continuity of Operations Planning (COOP) and Crisis Management System operations including Alert Notification Tools (ANT) and Alert Warning Systems to include Send Word Now (SWN) which is the official ANT for DFAS.
- In accordance with daily duties, very familiar in completing All Hazards Risk and Vulnerability Assessments; conducting and evaluating Business Impact Analyses (BIAs); Business Area Plans (BAPs). Assist with planning, creating, testing and evaluating Business Continuity plans at the DoD Agency level.
- Support daily operating, exercises and real world crises by manning the DFAS Operations Center (DOC). Operate secure equipment to transmit classified or sensitive information.
- As Agency level lead Exercise Planner, develop exercise plans to include Master Scenario Event Lists (MSELs), intelligence injects, scenarios, timelines, objectives, and exercise plans. Identify risks and internal controls in DFAS business continuity planning.
- Responsible for capturing results in detailed After Action Reviews (AARs) and thorough Improvement Plans (IPs) while complying with DoD and FEMA policy guidance.
- Analyze assets, systems and capabilities in regards to performing MEFs and Essential Supporting Activities (ESAs) and make recommendations to Agency senior level leadership regarding possible courses of action (COAs). Evaluate customer responses for business continuity planning and assist in identifying additional strategies for continued operations utilizing an all hazards approach.
Emergency manager (GS-0089-12)
United States Army Garrison (USAG) Daegu
Daegu, South Korea
08.2011 - 08.2013
- As USAG Daegu’s Installation Emergency Manager, senior planner responsible for the direction, planning, coordination, management and completion of tasks relevant to the Garrison’s All Hazards Emergency Management Program.
- Responsible for analyzing, coordinating, managing and maintaining near and long range contingency, emergency response, Anti-Terrorism/Force Protection, Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE), and Continuity of Operations Plan (COOP) / Business Continuity plans for the largest Garrison on the Korean Peninsula.
- Lead planner and coordinator for Installation Emergency Management / Antiterrorism Full Scale Exercises, Functional Exercises, and Table Top Exercises. Coordinate with Host Nation, military tenant units and Garrison staff in execution of these exercises. Work closely with tenant Medical units, Military Police, and other First Responders during planning and execution of these exercise.
- Serve as the garrison Emergency Manager with full responsibility for managing and executing the garrison’s crisis and emergency management response. Augment the Emergency Operations Center (EOC) upon activation for peacetime contingencies (destructive weather, COOP), AT/FP events, and war preparation. During activation of EOC/IOC direct a staff of civilians and military personnel in order to accomplish mission objectives.
- Collect, assemble, prepare and disseminate information to Public Affairs Officer (PAO) for release to community. Work with PAO to develop communication strategies during contingency events. Draft web based community messages for PAO to release to the public (audience of over 5,000 personnel). During contingency events, assist with coordination of community relations and public information programs.
- Help develop, write and give input on articles that deal with contingency and emergency events. Prepare briefings and talking points during contingency/emergency situations.
- Responsible for managing the USAG-Daegu emergency operations, CBRNE, and Force Protection (FP) briefing program and serves as a briefing officer for military and civilian dignitaries visiting the installation. Coordinates and monitors Joint Chiefs of Staff directed Anti-Terrorism/Force Protection operations, missions, and training requirements.
- Responsible for planning Fiscal Year budget in regards to all EM purchases, training events, etc. Responsible for coordinating contracts to upgrade the Installation Operations Center (IOC). As the EM, initiated, coordinated and executed an upgrade package to the Operations Center in excess of $100,000 USD.
- Provide input on building diagrams and facility designs with physical security officer and ATO. Knowledgeable in technical reviews and development of facility protection plans as well as personnel protection plans.
- Develops and coordinates memorandums of understanding or agreements with local community functions and Military agencies to ensure cooperation and coordination during contingency events.
Emergency ops and plans spec (GS-0301-11)
United States Army Garrison (USAG) Red Cloud
Uijeongbu, South Korea
01.2008 - 08.2011
- Emergency Operations and Plans Specialist and Senior Installation Operation Center (IOC) Staff Action Officer in the most forward deployed US Army Garrison in Korea, supporting the 2nd Infantry Division war fighters.
- Responsible for developing, coordinating, updating, managing, and reviewing Classified and Unclassified Contingency and Emergency Management and All Hazard plans, policies, programs, procedures and operations supporting 8 major U.S. Army installations while supervising 3 Emergency Operation Centers (EOCs).
- Primary planner, writer and publisher of numerous OPLANs, OPORDs and SOPs including: Courses of Action (COAs) for War Plans, CASOP, TACSOP, CONTINGENCY OPERATIONS, Installation COOP, Installation Biological Preparedness Plan (IBPP), Pandemic Influenza Response Plans, Destructive Weather Plans, Crisis Management Actions and Information and Data Base Management Operations.
- Coordinate directly with higher HQs, subordinate Staff members, Joint Operational Staff members, Korean Center for Disease Control and other government supporting Agencies (WHO, CDC, FEMA) to recommend the level of Garrison Operations participation and support in emergency management crisis operations.
- Maintain Emergency Management concepts, policies, principles, methods and techniques to evaluate, coordinate and advise on the overall Emergency Management planning and operations of military installations for the Garrison Commander.
- Conduct vulnerability assessment visits to surrounding Garrison installations and Base Clusters. Work closely with Anti-Terrorism Officers on all AT exercise Planning and real world events. Also serve as the USAG-RC/Area Alternate Anti-Terrorism Officer.
- Primary writer of 5W incident and accident reports to higher headquarters and lateral and subordinate units.
- As the USAG-RC IOC Manager, planned and coordinated over $100,000 worth of upgrades and expansion to the existing IOC, doubling work space and computer equipment.
- Primary VTC system operator and subject matter expert. Primary COMSEC hand receipt holder for over $200,000 USD worth of classified equipment.
Intelligence officer (03/Captain)
US Army, 2nd Infantry Division
Camp Casey, South Korea
08.2006 - 02.2011
- Unit's Operations, Plans and Intelligence Officer (S2). Responsible for current operations and contingency planning. Work with all aspects of crisis action measures both real world and wartime planning.
- Plan, prepare, maintain, publish and track operation orders, plans, SOP's and directives as required to accomplish the Contingency planning mission. Significantly involved in the Non-Combatant evacuations (NEO), Base Defense, Force Protection and Reception, Staging, Onward Movement and Integration (RSOI) as depicted by US Army war plans.
- Prepare detailed Operation Plans(OPLANS) and Operational Orders (OPORDER). Also act as the primary point of contact in refinement of the Emergency Operations Center (EOC) standing operating procedures (SOP's). Assist in the management of information systems for command, control, communications, and intelligence (C4I).
- As a trained US Army Intelligence Officer, responsible for the direct command, training and supervision of approximately 20-30 soldiers. Often brief senior officers at the field and general grade as well as subordinate soldiers.
- Have familiarity and experience with multiple classified and non-classified information systems to include SIPR, NIPR, RIPR, CENTRIXS-K and JADOCS.
Education
Commissioned as 2nd Lieutenant -
US Army Infantry Officer Basic Course (IOBC)
Ft. Benning, GA07.2006
Bachelor of Science - Criminal Justice
Indiana University (IU)
Bloomington, IN12.2005
Skills
- Program management and budget oversight
- Risk assessment and mitigation
- Crisis management and emergency response
- Business continuity planning and strategies
- Operational planning and resource management
- Training development and project lifecycle management
- Attention to detail
Certification
- US ARMY Installation Emergency Manager (IEM), Ft. Leonard Wood, MO, 08/01/12
- Anti-Terrorism Officer (ATO) Level II, Ft. Leonard Wood, MO, 04/01/12
- Federal Emergency Management Agency (FEMA) Continuity of Operations Excellence Series Level I
- Contracting Officer Representative (COR) Course, 03/01/25
Timeline
RAPIDS/CAC Program manager, GS-0301-12
Defense Finance and Accounting Services (DFAS)
08.2013 - Current
Business Continuity planner / emergency management GS-0089-12
Defense Finance and Accounting Services (DFAS)
08.2013 - 03.2020
Emergency manager (GS-0089-12)
United States Army Garrison (USAG) Daegu
08.2011 - 08.2013
Emergency ops and plans spec (GS-0301-11)
United States Army Garrison (USAG) Red Cloud
01.2008 - 08.2011
Intelligence officer (03/Captain)
US Army, 2nd Infantry Division
08.2006 - 02.2011
Commissioned as 2nd Lieutenant -
US Army Infantry Officer Basic Course (IOBC)
Bachelor of Science - Criminal Justice
Indiana University (IU)