Dustin Van Horn
Williamstown,WV
Summary
Dynamic Shop Foreman with a proven track record at Victory Toyota, excelling in safety management and team training. Enhanced shop efficiency through streamlined processes, reducing downtime significantly. Skilled in equipment operation and quality control inspections, fostering a culture of excellence and customer satisfaction while mentoring technicians for optimal performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shop Foreman
Victory Toyota, CDJR
01.2024 - Current
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated workflow among technicians, optimizing service efficiency and turnaround times.
- Trained new staff on best practices for vehicle maintenance and repair procedures.
- Managed inventory levels, ensuring availability of necessary parts and tools for repairs.
- Conducted regular inspections of work areas, promoting a safe and organized environment.
- Implemented process improvements that enhanced team productivity and reduced downtime.
- Resolved customer concerns promptly, maintaining high levels of satisfaction and service quality.
- Collaborated with management to develop training programs aimed at skill enhancement for technicians.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of [Number] technicians and shop professionals.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed materials inside shop and at job locations.
Shop Foreman
Astorg CDJR
01.2022 - 01.2025
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
Mechanic Technician
C&C Dodge Toyota
04.2014 - 06.2021
- Diagnosed and repaired mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on vehicles, ensuring optimal performance and safety standards.
- Collaborated with team members to streamline repair processes, reducing turnaround time for service requests.
- Mentored junior technicians, providing training on best practices and technical skills development.
- Conducted thorough inspections to identify potential problems, enhancing preventative maintenance efforts.
- Assisted in implementing quality control measures to improve service consistency and customer satisfaction.
- Led initiatives to enhance workshop efficiency through improved workflow organization and resource allocation.
- Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
Education
High School Diploma -
Williamstown
WVAssociate of Science - Diesel And Auto System
Washington State Community College
Marietta, OH06-2004
Skills
- Safety management
- Workplace safety
- Safety awareness
- Task delegation
- Fabrication skills
- Deadline management
- Equipment operation
- Maintenance planning
- Equipment monitoring
- Production scheduling
- Quality control inspections
- Machine operation
- Employee coaching
- Waste reduction
- Team Training
- Standard operating procedures
- Materials coordination
- Fabrications expertise
- Worker training
- Hiring and training
- Safety procedures
- Work order analysis
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- [Area of certification], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Shop Foreman
Victory Toyota, CDJR
01.2024 - Current
Shop Foreman
Astorg CDJR
01.2022 - 01.2025
Mechanic Technician
C&C Dodge Toyota
04.2014 - 06.2021
High School Diploma -
Williamstown
Associate of Science - Diesel And Auto System
Washington State Community College