Dustin Visser
Grand Rapids
Summary
Experienced professional with extensive background in financial record maintenance and activity review. Proficient in creating spreadsheets, preparing reports, and conducting data analysis. Demonstrates ability to meet strict deadlines while managing multiple tasks efficiently.
Overview
9
9
years of professional experience
Work History
Night Auditor
Quality Suites Hotel
Lansing
05.2025 - Current
- Managed nightly audit processes to ensure accurate financial reporting.
- Assisted guests with check-in/check-out procedures during late hours.
- Monitored security systems to maintain a safe environment for guests.
- Prepared end-of-day financial summaries for management review.
- Resolved guest inquiries and complaints promptly and professionally.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Processed guest check-outs, including payment processing and providing receipts.
Michigan
Arby’s
Lowell
12.2023 - 02.2025
- Trained new staff on food safety and customer service protocols to ensure compliance.
- Managed employee schedules to optimize labor efficiency during peak periods.
- Conducted inventory checks and ordered supplies to maintain adequate stock levels.
- Resolved customer complaints effectively, strengthening satisfaction and loyalty.
- Supervised daily operations, ensuring adherence to company policies.
- Managed daily cash intake, accurately counting registers and tabulating profits.
Michigan
Menards
Wyoming
07.2016 - 02.2018
- Trained and mentored new team members on customer service standards.
- Developed and implemented strategies for increasing sales revenue.
- Assisted store manager in hiring and training new employees.
- Coordinated inventory management to maintain stock levels and product availability.
- Resolved customer inquiries and complaints with effective communication skills.
Education
High School Diploma -
Wyoming, MI
Wyoming, MISkills
- Operating systems and cloud services
- System troubleshooting
- Data analysis
- Night audit
- Guest relations
- Security monitoring
- Financial reporting
- Effective communication
- Operating systems and cloud services
- System troubleshooting
- Data analysis
- Night audit
- Guest relations
- Security monitoring
- Financial reporting
- Effective communication
References
Available upon request.
Timeline
Night Auditor
Quality Suites Hotel
05.2025 - Current
Michigan
Arby’s
12.2023 - 02.2025
Michigan
Menards
07.2016 - 02.2018
High School Diploma -
Wyoming, MI
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