Summary
Overview
Work History
Education
Skills
Timeline
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DUSTIN WAGNER

DUSTIN WAGNER

Champlin,MN

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

19
19
years of professional experience

Work History

General Manager

Life Time
08.2020 - Current
  • Manage a multi-million-dollar profit and loss operating budget
  • Oversee the Acquisition and Retention of 7,000 members while delivering on revenue goals
  • Oversee the hiring, managing and development of 100+ team members
  • Proven successful by helping others meet and exceed their monthly goals
  • Complete analysis and gaps report monthly.

Area Sales Lead- Minnesota Region

Life Time
01.2015 - 08.2020
  • Manage a monthly dues draft of roughly $11,000,000
  • Oversee the Acquisition and Retention of 24 Life Time clubs in MN
  • Lead Monthly Sales Kick Off Meetings
  • Hold regional training workshops for my sales teams
  • Report regional performance to Vice President of Sales in weekly meetings
  • Work with my Sales Managers to ensure proper staffing in each club
  • Complete analysis and gaps report to coach my Sales Managers weekly
  • Present regional sales focus at quarterly business reviews to the General Managers and Area Directors.

Senior Sales Manager

10.2012 - 12.2014
  • Manage a Team of six Sales Managers
  • I have six secondary clubs that report to me
  • I do club visits weekly to my six secondary clubs to ensure Membership Acquisition/Retention is running smoothly
  • Host Regional Sales Conference Calls
  • Host Regional Sales Training Conference Calls.

Sales Manager

04.2008 - 10.2012
  • Managed a team of membership advisors in order to meet company and club goals
  • Drove sales and connectivity of new members to the fitness club
  • Moved to various Life Time Fitness locations to help unsuccessful sales teams hit and exceed their goals
  • I have proven successful by helping clubs meet and exceed the set goals by the first month of my sales leadership
  • Ran daily meetings with the sales team to review previous day’s work and to set a game plan for the current day
  • Pulled daily business audits of the previous day’s performance in order to set up and drive the sales meetings
  • Interviewed and hired prospective Account Managers.

Account Manager and Assistant Sales Manager

08.2006 - 04.2008
  • Sold fitness memberships to customers
  • Set-up corporate accounts
  • Made contact with members of the clubs to ensure their needs were being met
  • Drove sales and connectivity involving weekend sales
  • Called prospective customers to bring their business to my club.

Personal Trainer

09.2005 - 06.2006
  • Met with new members for their fitness consultations to get the clients on track to meet their fitness goals
  • Trained clients on various athletic machines and free weights.

Education

St. Cloud State University
St. Cloud, MN

Champlin Park High School

Skills

  • Strategic Planning
  • Project Management
  • Communication
  • Vision
  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Training and Development
  • Business Development
  • Sales expertise
  • Client Account Management
  • P&L Management

Timeline

General Manager

Life Time
08.2020 - Current

Area Sales Lead- Minnesota Region

Life Time
01.2015 - 08.2020

Senior Sales Manager

10.2012 - 12.2014

Sales Manager

04.2008 - 10.2012

Account Manager and Assistant Sales Manager

08.2006 - 04.2008

Personal Trainer

09.2005 - 06.2006

St. Cloud State University

Champlin Park High School

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DUSTIN WAGNER