- Horseback Riding
- Outdoor Recreation
- I like working with my hands and fixing things
- Gym Workouts
- Auto Repair/Restoration
- DIY and Home Improvement
- Music
- Enjoy hobbies that combine physical activity with outdoor exploration
- Welding and metal fabrication
- Personal Development and Self-Improvement
Dustin Walters
Burleson,TX
Summary
Dynamic Area Manager with a proven track record in optimizing operations, team development, and enhancing customer satisfaction across multiple locations.
Accomplished Area Manager specializing in process improvement and customer relationship management. Demonstrated success in driving sales growth and optimizing resource allocation to enhance operational efficiency.
Results-driven professional with extensive experience in staff management and operations oversight. Known for fostering strong relationships and mentoring teams to achieve operational excellence and exceed targets consistently.
Knowledgeable [Desired Position] with solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over [Number] years of management performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Adept individual with more than [Number] years working as Manager for $[Number] revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Area Manager
Hp Communications
05.2008 - Current
- Oversaw operational efficiency across multiple locations, ensuring adherence to company standards and policies.
- Developed and implemented strategic initiatives to enhance customer satisfaction and drive sales growth.
- Mentored and trained team members on best practices for service delivery and operational excellence.
- Analyzed performance metrics to identify areas for improvement and optimize resource allocation.
- Coordinated cross-functional teams to streamline processes and improve communication between departments.
- Managed inventory control systems, reducing waste and improving product availability for customers.
- Led regular performance reviews, providing feedback and setting goals for continuous employee development.
- Executed cost-reduction strategies while maintaining quality service levels across all operations.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Transformed underperforming teams into productive, profitable teams.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Resolved conflicts promptly to promote positive environment for customers.
- Developed and implemented strategies to improve customer service and increase sales.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Oversaw budget planning, strategy development, community outreach for organization.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bachelors in Business Adminstration - Business Administration
University of Phoenix
San Diego, CA03-2009
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training and development
- Cross-functional collaboration
- Staff training
- Controlling costs
- Process improvement
- Customer relationship management
- Staff development
- Quality assurance
- Resource allocation
- Database management
- Staff scheduling
- Business development and planning
- Talent review
- Employee scheduling
- Facility inspections
- Recruitment and hiring
- Brainstorming ideas
- Systems and software expertise
- Territory management
- Vendor management
- Profit maximization
- Equipment maintenance coordination
- Production data analysis
- Sales minded
- Customer service
- Conflict management
- Training and coaching
- Attention to detail
- Team leadership
- Operations improvements
- Leadership development
- Policies and procedures
- Customer relations
- Team building practices
- Project management
- Goal setting and performance metrics
- Strategic planning
- Business and operations analysis
- Staff supervision
- Negotiation
- Policy enforcement
- Decision-making
- Productivity improvements
- Sales forecasts
- Action plans
- Report preparation
- Recruiting and hiring
- Multi-unit management
- Business planning
- Sales reporting
- Interpersonal communication
- Client relationship building
- Operations oversight
- Performance oversight
- Contractor relationship management
- Projections development
- Budget preparation
- Profitability optimization
- Information analysis
- Project planning
- Proposal development
- Workforce development
- Staffing oversight
- Guidelines development
- Financial oversight
- Group presentations
- Budget management
- Revenue generation
- Requests for proposal
- Contract management
- Bid review
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
OSHA 30 certified
Equipment Certifications on multiple pieces of equipment ranging from Horizontal Drill to Excavators.
Participated in weekly safety meetings and certifications throughout my current career
Interests
Going above and Beyond
When a pedestrian was struck by a vehicle on my job site my team reacted quickly and secured the scene, notified emergency services, and engaged in CPR to help the pedestrian.
Timeline
Area Manager
Hp Communications
05.2008 - Current
Bachelors in Business Adminstration - Business Administration
University of Phoenix