Dustin Watkins
Covington
Summary
Experienced operations leader with 13 years as a Superintendent in the construction and manufactured industry. Proven ability to manage high-pressure situations, resolve customer concerns, coordinate multiple priorities, and communicate clearly with clients, vendors, and internal teams. Recognized for professionalism, problem-solving, and maintaining strong customer satisfaction while overseeing complex, fast-moving projects. Seeking to apply leadership experience and communication skills to a customer-focused role in a service-driven organization.
Overview
4
4
years of professional experience
Work History
Superintendent
Progressive Drywall Inc
Grayson
06.2021 - 06.2025
- Served as primary point of contact for clients, contractors, and vendors across multiple job sites
- Managed daily communication to provide project updates, resolve concerns, and ensure customer expectations were met
- Handled and de-escalated issues on-site, ensuring quick resolution and customer satisfaction
- Coordinated schedules, materials, and workforce assignments to meet strict deadlines
- Supervised teams of workers while maintaining safety, quality, and productivity standards
- Maintained detailed job records, documentation, and reporting for project tracking
- Balanced multiple priorities simultaneously in a fast-paced, high-demand environment
- Built strong relationships with customers through consistent communication and reliability
- Coordinated and supervised the activities of multiple crews.
Foreman
Gwinnett Sprinklers
- 5 years of fire sprinkler installation experience.
- 4 years of experience as a Fire Sprinkler Pipefitter.
- 1 year of experience as a Foreman, supervising crews and coordinating job-site activities.
- Experienced in reading blueprints, installing sprinkler systems, and ensuring compliance with safety standards and project specifications.
- Certified and experienced in operating forklifts, lulls/telehandlers, and pallet jacks.
- Strong knowledge of job-site safety procedures, material handling, and equipment operation.
Forklift Operator
Claxton Poultry
- Followed safety protocols and regulations for operating a forklift.
- Loaded and unloaded packages and merchandise from industrial trucks.
- Placed and arranged items and packages on pallets for transport.
Education
Associate in Arts (A.A.) -
Ashland University
Ashland, OH, USTimeline
Superintendent
Progressive Drywall Inc
06.2021 - 06.2025
Foreman
Gwinnett Sprinklers
Forklift Operator
Claxton Poultry
Associate in Arts (A.A.) -
Ashland University