Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
Generic

Dustin Wilcox

Rio Rancho

Summary

Safety-oriented Forklift Operator trained in shipment inspections and transportation, skilled in using scanners and warehouse management systems (WMS) to ensure timely delivery. Capable of lifting up to 150 pounds and operating equipment like shrink wrap machines. Highly organized with strong communication skills. Detail-oriented Apprentice Electrician with 2 years of experience in troubleshooting, diagnostics, and repairs. Experienced Forklift tech/operator in fast-paced shipping environments, adept at handling merchandise of various sizes while maintaining clean work areas. Enthusiastic team player willing to tackle any task to support organizational success, known for pleasant demeanor, hardworking attitude, and reliable interpersonal skills.

Overview

11
11
years of professional experience

Work History

Electrician’s Helper

Corrales Electric inc.
01.2024 - Current
  • Assist lead/ journeyman with task and jobs.
  • Run conduit and pull wire
  • Land wire in panels
  • Installing electrical panels
  • Installing lighting fixtures, receptacles, and switches.
  • Customer satisfaction and communication.
  • Trenching
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Handled installation of electrical components by splicing, joining, and connecting wire.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.
  • Optimized work readiness with organized tools and spaces.
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Terminated wiring and connected circuits with correct techniques.
  • Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
  • Gathered parts, supplies, and tools in preparation for each workday or new job.
  • Examined electrical systems for problems, troubleshot issues and implemented solutions.
  • Handled low-voltage and high-voltage wiring systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.

Store Manager

Rio Rancho T-Shirts
08.2021 - 12.2024
  • Opening and closing store (i.e., disarming and arming building every day).
  • Managing multiple employees.
  • Training new employees in production work and customer service.
  • Handling customer relations (i.e., taking orders, responding to emails for questions and quotes, professional responding for customer concerns).
  • Assisting with payroll.
  • Production management (i.e., making sure quality work being produced as well as making sure orders are done in a timely manner).
  • Product ordering and shipping.
  • Maintaining production equipment. (i.e., fixing problems with machines or changing parts.

Receiving Team Lead

Bass Pro Shops/ Cabela's
10.2015 - 08.2021
  • Making schedules for receiving departments and sub departments.
  • Unloading and loading trailers going to and from distribution center
  • Organizing freight
  • Maintaining receiving and dock area. (i.e., cleaning, organizing paperwork and work area).
  • Supervision of multiple employees and giving tasks when necessary.
  • Using heavy equipment to move around bulk or heavy freight.
  • Customer service
  • Data control over inbound and outbound from receiving dock.
  • Un-arm and disarm doors, unlocking and locking doors.
  • Communicating between upper management and employees.
  • Earned Multiple employees of the month awards.
  • Earned employee of the year award.
  • Promoted from base level employee to a team leader.
  • Has worked in every department, gaining knowledge on most of store.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Referral processor

Kaiser Permanente
08.2014 - 07.2015
  • Processed medical referrals.
  • Provided customer service over the phone.
  • Took duty of admin, includes mailing and faxing documents.

Education

High School diploma -

Denver school of science and technology
05.2013

Skills

  • Equipment trained (forklift, WAVE, Scissor lift, and stock picker)
  • Collaboration skills
  • Individual skills
  • Lighting installation
  • Critical thinker
  • Problem solver
  • Palletizing
  • Inventory staging
  • Warehouse picking
  • Loading and unloading
  • Inventory counts
  • Electrical repair
  • Lift up to 150 pounds
  • Fault tracing
  • Staff management
  • Electrical installations
  • Troubleshooting skills

Accomplishments

  • Supervised team of 15 staff members.
  • Trained 8 new employees on proper forklift operation and safety.

Activities

  • I love spending time outdoors with my family and friends doing activities such as hiking, hunting, camping, and fishing.
  • Going to the gym as much as my schedule permits me to.
  • Volunteering in my local community. I have volunteered over at the Volunteers of America on a few holidays.

Timeline

Electrician’s Helper

Corrales Electric inc.
01.2024 - Current

Store Manager

Rio Rancho T-Shirts
08.2021 - 12.2024

Receiving Team Lead

Bass Pro Shops/ Cabela's
10.2015 - 08.2021

Referral processor

Kaiser Permanente
08.2014 - 07.2015

High School diploma -

Denver school of science and technology

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