Dustin Williams
Orange Grove,TX
Summary
I have 11 years of oilfield experience mainly dealing with choke manifold systems. I started off as shop hand and work my way to service tech for which I stayed in that position for three years working my way to quality from learning and gaining experience. I then moved my way to measuring and installing chokes into the manifold from there I moved to district manager of Louisiana until the first shutdown of the oilfield. I then went to work for a machine shop repairing and welding pumps, valves and other equipment needed for refineries. When the oilfield picked back I came back as quality for the first two years and work my way up to shop mananger for the last three years.
Overview
6
6
years of professional experience
Work History
Shop Manager
Iron Horse Tools
Orange Grove, TX
06.2018 - 01.2024
- Measurements of manifolds for installation of chokes with efficiency and precision. Repairing and maintaining equipment and products on location and shop. Troubleshooting equipment on location, shop and over the phone with customers or service techs. Building choke from just a choke block to finish product. Testing finished product to establish that the product will work correctly in the field and preform it's job functions. Rebuild chokes once release from location to maintain proper function and integrity for resale to other possible clients. Delegated work to other employees followed up to make sure that the product was up to company standards and safety. Refurbished and maintained other equipment needed for all products needed for packages going to customers on location. Worked quality checking and maintaining all equipment in the field along with talking with customers to make sure that the product was working correctly and repaired equipment for which they stated was not functioning correctly in a timely manner. Rigged up packages delivered to customer neatly and proficiently and to the directive of how they instructed to place equipment. Repaired and maintain manual valves when needed. Managed day to day activities in the shop from giving employees directives to arranging logistics on delivery of products to location and equipment need for the job. Responsible for maintaining safety for employees in the shop and visitors who visited the shop. Enforcing all rules set forth by the company. Maintained morale and comarodity amongst employees.
- Developed and implemented procedures for the efficient operation of the shop.
- Responded to customer inquiries in a timely manner.
- Facilitated prompt resolution of customer problems and complaints.
- Monitored staff performance and provided feedback and guidance as necessary.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Resolved customer complaints promptly and professionally.
- Ensured compliance with all relevant health, safety and security regulations.
- Prepared staff work schedules and assigned team members to specific duties.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Delegated work to staff, setting priorities and goals.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Flour Bluff High School
Corpus Christi, TX09-1992
Some College (No Degree) - Welding
South Texas Vo-Tech
Corpus Christi, TXSkills
- Product Development
- Customer Service
- Department Oversight
- Employee Development
- Team Leadership
- Delegation
- Policy Development and Enforcement
- Relationship Building
- Logistics
- Sound Judgment
- Desktops, Laptops, and Mobile Devices
- Goal Setting
- Assignment Delegation
- Staff Development
- Delegating Work
- Decision-Making
- Employee Relations
- Teamwork and Collaboration
- Employee Reviews
- Performance Evaluation and Monitoring
- Performance Improvement
- Quality Assurance
Goals of joining this company
- I believe that I have a lot of knowledge that may be beneficial to others. I am looking for a company for which I may grow and become a valuable asset to the company.
Timeline
Shop Manager
Iron Horse Tools
06.2018 - 01.2024
High School Diploma -
Flour Bluff High School
Some College (No Degree) - Welding
South Texas Vo-Tech