Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dustin Williams

Anna

Summary

With my experience at WillD Home Improvements, I excel in delivering high-quality work, combining my moderate skills in woodworking, electrical, flooring, residential maintenance and Heavy equipment operating with a strong commitment to safety and customer satisfaction. With my Determination, reliability and quick learning ability, I strive to effectively manage projects to maintain client expectations, ensuring compliance and quality work.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Subcontractor / Owner

WillD Home Improvements
08.2010 - Current
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Utilized well-developed carpentry skills to fix Item and Item in homes.
  • Oversaw budgeting and financial management for multiple projects, optimizing resource allocation and minimizing costs.
  • Coordinated final walk-throughs of job site before signing off on completion.
  • Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
  • Reviewed project specifications and requirements, developing comprehensive plans for execution and delivery.
  • Secured permits and ensured compliance with local building codes during all phases of construction projects.
  • Implemented quality control measures, consistently delivering high-quality results within deadlines.
  • Monitored OSHA compliance standards at job site.
  • Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.

Store Manager

Hothead Burrito
05.2020 - 09.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Culinary Arts -

Sinclair Community College
Dayton, OH
2009

Skills

  • Basic knowledge of Wood working, Residential Electrical, Residential Plumbing, Drywalling, Residential Painting, Tile work, Epoxy work, Carpet Installation, Flooring Installation and Landscaping
  • Reliable, Honest and a Fast Learner
  • Installations and repairs
  • Heavy lifting
  • Customer interaction
  • Scheduling and planning
  • Job site cleanup
  • Safety procedures
  • Quality control
  • Construction estimating
  • Building and zoning codes
  • Building codes compliance
  • Experience with a wide variety of Hand tools and Power tools
  • Experience with Delivery Box Trucks, Forklifts and other Heavy Machinery

Certification

Serv-Safe

Timeline

Store Manager

Hothead Burrito
05.2020 - 09.2020

Subcontractor / Owner

WillD Home Improvements
08.2010 - Current

Culinary Arts -

Sinclair Community College

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Dustin Williams