Summary
Overview
Work History
Education
Skills
Timeline
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Dustin Zoeller

Marion,IL

Summary

Over 25 years of professional work experience. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

General Manager

Lucky's Beer Wine Spirits
Marion , IL
02.2015 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Purchasing and receiving of product
  • Surveillance and loss prevention
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.

Personal Assistant

Illinois Department of Rehabilitative Services
01.2011 - 02.2015
  • Kept detailed track of household and maintenance inventory and schedules.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Helped clients to maintain independence and quality of life.
  • Provided assistance with medication management.
  • Developed and implemented activities to improve clients' quality of life.

Package Car Driver

United Parcel Service
03.2005 - 07.2010
  • Synthesis of fast-paced manual labor and friendly customer service
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Synthesis of fast-paced manual labor and friendly customer service
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Sorter

United Parcel Service
06.2003 - 03.2005
  • Utilized sorting systems to sort items fast and accurately.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Followed company policies and procedures to produce consistent work results.
  • Used hand-held scanner to enter data product information.
  • Followed safety protocols while handling hazardous materials.

Loader

United Parcel Service
03.2000 - 07.2003
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Collaborated with team members to maintain efficient workflow.
  • Followed all safety and security protocols to minimize risk of injury.
  • Operated scanning equipment to track orders and shipments.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Manager

Co-Op Records
02.2000 - 05.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Appraisal and purchase of used merchandise
  • Product Purchasing
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Sales Clerk

Co-Op Records
06.1998 - 02.2000
  • Customer Assistance
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Production of signs and promotional displays
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Opened and closed store by balancing cash registers and receipts.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Reduced losses due to shrink and damaged goods [Number]% with continuous shelf checks and store surveillance.

Education

High School Diploma -

Illinois Valley Central
Chillicothe, IL
05.1999

Skills

  • Project Management
  • Policy Development and Enforcement
  • Sales Expertise
  • Loss Prevention
  • Troubleshooting Expertise
  • Team Leadership
  • Purchasing and Planning
  • Profit and Loss Accounting
  • Communication Skills
  • Market Analysis
  • PC Competency
  • Inventory Control

Timeline

General Manager

Lucky's Beer Wine Spirits
02.2015 - Current

Personal Assistant

Illinois Department of Rehabilitative Services
01.2011 - 02.2015

Package Car Driver

United Parcel Service
03.2005 - 07.2010

Sorter

United Parcel Service
06.2003 - 03.2005

Loader

United Parcel Service
03.2000 - 07.2003

Manager

Co-Op Records
02.2000 - 05.2003

Sales Clerk

Co-Op Records
06.1998 - 02.2000

High School Diploma -

Illinois Valley Central

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