Dustin Askin
Jonesboro,Louisiana
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy position. Ready to help team achieve company goals and provide compassionate patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In-Home Caregiver
A First Name Basis
06.2023 - Current
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Scheduled and coordinated medical appointments.
Phlebotomist
Winn Parish Medical Center
10.2021 - 03.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reviewed and processed requisitions for laboratory tests.
Account Manager
Affordable Home Furnishing
04.2021 - 10.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Kept detailed records of daily activities through online customer database.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Third Key Holder
Shoe Show
04.2018 - 09.2018
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Implemented visual merchandising standards to create an appealing shopping experience for customers.
- Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
- Marked-down clearance items and relocated merchandise to proper store areas.
Education
Certified Phlebotomy Technician - Phlebotomy
Stick It Phlebotomy
Ruston, LA05.2021
High School Diploma -
West Ouachita High School
West Monroe, LA05.2011
Skills
- Cleaning and sanitizing
- Compassionate Caregiving
- First aid and safety
- Transportation Services
- Housekeeping tasks
- Patient Care
- Seizure Management
- Medication Administration
- Incontinence care
- Feeding Tube Management
- Medical appointment coordination
- Developmental Disability Care
- Louisiana Class D Chaeuffeurs's License
Certification
- NHA CPT - Certified Phlebotomy Technician
- BLS/CPR Certification
Timeline
In-Home Caregiver
A First Name Basis
06.2023 - Current
Phlebotomist
Winn Parish Medical Center
10.2021 - 03.2022
Account Manager
Affordable Home Furnishing
04.2021 - 10.2021
Third Key Holder
Shoe Show
04.2018 - 09.2018
Certified Phlebotomy Technician - Phlebotomy
Stick It Phlebotomy
High School Diploma -
West Ouachita High School