Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Interests
Work Availability
Work Preference
Quote
Timeline
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Dustin Hepfer

Dustin Hepfer

Anderson,IN

Summary

Dynamic warehouse professional with extensive experience at F.W. Webb Company, excelling in inventory management and shipping logistics. Proven ability to enhance operational efficiency through effective communication and leadership. Recognized for meticulous attention to detail and a strong commitment to safety, ensuring seamless order fulfillment in fast-paced environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Warehouse Worker, Replenisher, Shipping, Receiving

F.W Webb Company
05.2024 - 05.2025
  • A Warehouse Worker in Shipping and Receiving plays a vital role in ensuring that goods move efficiently through the warehouse, meeting both customer and company needs
  • This position requires a reliable, detail-oriented individual who can work well in a fast-paced, team-oriented environment
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Laborer, Cutter apprentice

Lakeside Concrete Co.
01.2024 - 05.2024
  • General laborer and concrete cutting apprentice
  • Some demo when necessary
  • Maintain customer relations and complete project work orders at job sites
  • Take leadership role when necessary
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved worksite efficiency by maintaining clean and organized work areas.

Staff Auditor

RHR Smith & Co.
06.2023 - 01.2024
  • Assist audit manager with test and controls
  • Create and fill out financial excel sheets
  • Use uploaded financial documentation to cross-check for faults in records
  • Maintain communication with clients during live audits
  • Evaluated company's policies to determine how well standards adhered to best practices.
  • Reduced potential fraud risk by conducting thorough reviews of cash handling procedures.

Casino Ops Shift Manager Dual Rate

Hollywood Casino
10.2022 - 06.2023
  • Managed Table Games, Beverage, Slots
  • Pit boss table games, Including closing duties for all three Departments.
  • Managing hours needed based on level of business
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Oversee all operations of the casino, promptly handle everyday events as they arise to keep things running smoothly
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Property Preservation Specialist

Hanshew Lawn Service
04.2015 - 07.2022
  • Assist with maintenance of residential and commercial properties
  • Duties included; mowing, weeding, hedge/tree trimming, gutter clean-outs, and laying mulch
  • Occasional property clean-outs, which included trash/debris removal and basic lawn maintenance
  • Customer relations and account building

Dual Rate Supervisor

Harrah's Hoosier Park / Hoosier Park Racing and Casino
05.2008 - 05.2022
  • Maintain proper customer service etiquette for dealers and customers, supervise and assist dealers and customers, de-escalate hostile situations, responsible for keeping record of all funds in play on live table games, maintain a fun and positive attitude to promote customer happiness and engagement.
  • Managed budgets effectively, identifying opportunities for cost savings without compromising service quality or staff wellbeing.
  • Streamlined operations for increased efficiency by developing and implementing new procedures.
  • Prepared incident reports and reported status to direct supervisor.
  • Resolved minor technical problems with gaming machines.
  • Investigated security and safety hazards with active patrols of casino complex.

Warehouse loader

A&K Distributors
05.2000 - 05.2007
  • General duties included loading and unloading semi trailers of merchandise, and maintaining cleanliness and organization in the warehouse
  • Annually assisted with purchase, delivery, and sales on fireworks
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Assisted in training new employees, facilitating faster integration into the warehouse team.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Packed and palletized items for shipment on outbound trailers.

Education

GED -

Anderson High School
Anderson, IN
09.2004

Dealer School - Blackjack, Roulette, Bacara, Double Deck Blackjack Pitch

Table Games Dealer School
10.2019

Skills

  • Inventory management and order fulfillment
  • Shipping logistics and receiving operations
  • Warehouse safety and forklift operation
  • Customer service and team collaboration
  • Time management and attention to detail
  • Effective communication and leadership
  • Adaptability and problem solving
  • Analytical thinking and visual inspection
  • Multitasking and standards compliance
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Order fulfillment

Affiliations

  • Donates time to help community and friends as much as possible.
  • Goal Oriented.
  • Volunteering with youth Mixed Martial arts programs.

Accomplishments

  • Rose Award Nominee recipient for customer service and team leadership.
  • Japanese Jujitsu Purple belt.
  • Employee of the Month.

Certification

  • Forklift and Reach Truck Certified.
  • Osha 10


Languages

English

Interests

  • Outdoor Recreation
  • Gym Workouts
  • Backpacking and Hiking
  • Martial Arts
  • Animal Care

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkInternship

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balancePersonal development programsPaid time off4-day work week401k matchStock Options / Equity / Profit SharingHealthcare benefitsWork from home option

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Warehouse Worker, Replenisher, Shipping, Receiving

F.W Webb Company
05.2024 - 05.2025

Laborer, Cutter apprentice

Lakeside Concrete Co.
01.2024 - 05.2024

Staff Auditor

RHR Smith & Co.
06.2023 - 01.2024

Casino Ops Shift Manager Dual Rate

Hollywood Casino
10.2022 - 06.2023

Property Preservation Specialist

Hanshew Lawn Service
04.2015 - 07.2022

Dual Rate Supervisor

Harrah's Hoosier Park / Hoosier Park Racing and Casino
05.2008 - 05.2022

Warehouse loader

A&K Distributors
05.2000 - 05.2007

GED -

Anderson High School

Dealer School - Blackjack, Roulette, Bacara, Double Deck Blackjack Pitch

Table Games Dealer School

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