Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dusty Babbitt

Akron

Summary

I am looking for opportunities to advance in the company and learn many aspects of the business. I have a family that I strive to provide for and work hard. I am comfortable in a setting of many or by myself. I am Self motivated. I have a lot of experience with handle tough situations under pressure well. Both face to face and by phone. I have Worked as a HHA as well as managed a call center. Sold credit cards,Bank transfers(MBNA). Signed up customers who bought cars for Sirius XM radio. I have also done collections for several companies and surveys as well.

Salesforce application as well as a few other common computer applications. I worked for a Jewelry company that overseas many brands. I started my own cleaning business Sept 2024 to current and have successfully done so. I have built a repor with my customers and addressing their cleanliness concerns. I am very thorough and detailed oriented. I am self motivated. Each time I touch base with customer day before. Address needs when I get there. Haul my own equipment in and out and sanitize between jobs. Wash all my rags and equipment.

Overview

23
23
years of professional experience

Work History

Residential Cleaner

Self Employed-Dustys Caring Maid Service
09.2024 - Current
  • Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
  • Upheld a professional image while working in clients'' homes, maintaining trustworthiness and discretion at all times.
  • Created customized cleaning plans based on client preferences, ensuring tailored services that met specific requirements.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
  • Offered flexible scheduling options to accommodate client availability, demonstrating adaptability and commitment to customer satisfaction.
  • Handled delicate items with care during the cleaning process thus minimizing breakage and damage.
  • Kept building entryway glass clean and polished for professional presentation.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
  • Prioritized tasks based on client preferences, ensuring the most important areas of the home were attended to first.
  • Restored order and organization in living spaces through systematic decluttering and organizational methods.

Delivery Driver

Doordash
05.2024 - Current

I delivered food from merchants to customers in a timely manner.

Customer Service/Special Orders/Store Chat

Signet Jewelers
10.2020 - 05.2024

Take inbound phone calls/make outbound. Take incoming store chats as well as store phone calls for special orders. I work in Salesforce and many other applications. I work to resolve customer complaints and assist guest to come to solution that works for the guest as well as the company. Assist placing web orders, update promo profiles. Complaints on repairs and store experience. Multi task with email , calls, and internal messaging. I work from home.

Home Health Aide

Home Instead Senior Care Home
11.2016 - 09.2020
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with personal care activities, such as bathing, dressing and grooming. Also grocery shopping.

Customer Service Representative/Sales

Dial America/Aucera
09.2014 - 06.2015
  • Made Outbound phone calls For Sirius xM Radio on Auto Dialer System, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service for questions about Sirius Xm products and Channels.
  • Achieved Monthly Sales goal as well as received recognition for performance.
  • Promoted to Coach for 8 months prior to Manager promotion.

Customer Service Representative

Donor Care Center
12.2012 - 06.2013

Secretary

Blue ribbon rentals
06.2011 - 11.2011
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained organized filing system of paper and electronic documents.

Customer Service Representative

Dial America marketing/Aucera
08.2010 - 08.2011

Survey Specialist

Peter Hart Research
08.2009 - 08.2010

Customer Service Representative/Sales Associate

Dialamerica Marketing
08.2005 - 07.2008

Customer Service Representative

MBNA Bank
07.2002 - 03.2005

Education

Kenmore High School
Akron, OH
01-2000

Skills

  • Strong Work Ethic
  • Complaint Handling
  • Team Oversight
  • Customer Service oriented
  • Strong ability to work on own
  • Faster learner with technology and instructions
  • Great communication skills both verbally and written
  • Open to constructive criticism
  • Detail oriented in a timely manner

Timeline

Residential Cleaner

Self Employed-Dustys Caring Maid Service
09.2024 - Current

Delivery Driver

Doordash
05.2024 - Current

Customer Service/Special Orders/Store Chat

Signet Jewelers
10.2020 - 05.2024

Home Health Aide

Home Instead Senior Care Home
11.2016 - 09.2020

Customer Service Representative/Sales

Dial America/Aucera
09.2014 - 06.2015

Customer Service Representative

Donor Care Center
12.2012 - 06.2013

Secretary

Blue ribbon rentals
06.2011 - 11.2011

Customer Service Representative

Dial America marketing/Aucera
08.2010 - 08.2011

Survey Specialist

Peter Hart Research
08.2009 - 08.2010

Customer Service Representative/Sales Associate

Dialamerica Marketing
08.2005 - 07.2008

Customer Service Representative

MBNA Bank
07.2002 - 03.2005

Kenmore High School
Dusty Babbitt